Job description

Up to $20/hr* - based on leadership experience, availability & flexibility for the job.

We are looking for Regional Customer Support Lead for our Chanhassen, Excelsior & Minnetonka stores (Mid-Day & Weekend Shifts, Leadership Support, Customer Service, Floating store support). Strong communication & organization skills are required. Previous experience managing people and/or scheduling is a huge plus! Training period of 3-4 weeks required to master the nuances of each store.**

This person will likely float between nearby stores in Excelsior, Eden Prairie and Minnetonka (all within 5 mile radius) based on store volume and business need. Competitive starting pay with ample opportunity for increased responsibility, promotion & pay increase.

Job Responsibilities:

- Master the Tide Cleaners customer experience process & be a role model for our staff

- Scheduling and call in support for our stores

- Assist customers picking up & dropping off their clothes throughout the day

- Communicate customer special requests to the operations / production manager

- Daily upkeep and cleaning of the stores throughout the day

Why Work For Tide Cleaners:

- Clean, comfortable & friendly work environment

- Flexible work schedule

- Ample opportunity for promotion & pay increases

A Little More about the Position

Tide Cleaners Customer Service shift leaders are focused on the customer service experience, interacting with customers picking up & dropping off their clothes. Your #1 priority will be ensuring a friendly, positive customer service experience for our Tide Cleaners’ clientele.

Do you have what it takes?

You must be great with customers, a natural conversationalist that has a consistently positive & upbeat attitude. At the same time, it will be helpful if you are computer savvy and a problem solver. We will provide you with hands on Tide Cleaners training and all of the tools you need to be successful and advance in our company.

Learn more at: www.tidecleaners.com

To Apply:

Please respond via email with your resume and tell us a little bit about yourself and why you think you have what it takes to be a customer service representative at Tide Cleaners in Minneapolis!

Essential Job Functions:

- Must be able to perform job tasks on your feet

- Must be able to operate a computer (typing, data entry, processing payments)

- Use of fine motor skills when inspecting and detailing in garments

*Pay based on availability, communication skills & leadership experience*

**May require training/probationary period before achieving full pay potential**

Job Types: Full-time, Part-time

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off
• Retirement plan

Experience level:

• 3 years

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Experience:

• Customer service: 2 years (Required)

Work Location: In person

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