Position Overview:

Currently looking to fill position working out of our Oakmont office serving all of Western Pennsylvania

Are you...

ü An experienced water damage restoration specialist looking for a great growth opportunity

ü Looking for a challenging opportunity to use your skills, talents and experience. ü A experienced in home sales professional looking for a great new opportunity

ü Someone who enjoys helping people in their time of need.

ü Interested in a recession proof career that allows you to see a project from start to finish.


Position Overview: As an important member of our Disaster Restoration Team you will be providing the initial inspection and meeting with our clients who have experienced damage to their property from water, flood fire and storm. Your detailed inspection of damage and preparation of an initial response plan will allow our team to help return these residential and commercial clients to pre-disaster condition. You will be part of the region’s most highly regarded specialty cleaning, property restoration and repair team. Your current experience along with extensive ongoing training will enable you to provide the legendary service that ServiceMaster of Greater Pittsburgh is known for. You will use your sales and communication skills to provide "Peace of Mind" to our clients. Your earning potential will be determined by the expertise you develop along with the effort and results you put forth as a Disaster Restoration Sales Estimator.
Who we are:

ServiceMaster of Greater Pittsburgh is one of the area’s oldest and most respected property damage restoration and repair firms. For over 42 years we have delivered customer pleasing, award-winning service that has resulted in continued growth in revenue, customer service and staff performance. We are located in Oakmont but service the Western Pennsylvania area and beyond. We are a family-like business that focuses on the outstanding customer experience our local customers enjoy, delivery of required performance our insurance partners require as well as enhancing the lives of our employees and service partners.

What we do:
We provide emergency property restoration and reconstruction services to residential , commercial and institutional clients in the western Pennsylvania area and beyond. Our service teams operate in a similar manner as a hospital emergency room in providing
a wide variety of services to damaged or injured property. Our customers are leading insurance companies, property management companies as well as local hospitals, colleges, and venues. Our staff provides expert guidance to those who experience unplanned and unexpected property damage. We provide expert drying of buildings after flooding and water damage, detailed cleaning, sanitizing and deodorization and comprehensive repair and reconstruction services. We are "The Best Call to Make in the Worst Situation”!

Through our 4 service divisions we provide retail specialty services to residential and commercial clients; emergency water, fire and smoke restoration to a wide variety of clients local and regional, we provide complete repair and reconstruction services as well as environmental and hurricane and national response to catastrophic events.
General Description of Duties

• Responding to assigned leads to inspect and provide scope for damages from fire, water, smoke and storms.
• Present extreme professionalism as you introduce yourself and company to the property owner.
• Quickly access the needs of the property and client and prepare on the spot presentation to property owners or representatives.
• Present the company value proposition to the customer selling yourself, the process and the company.
• Explain in detail what needs to happen and lead the client to the right decision.
• Obtain all required signed documents once the client gives the go ahead.
• Do detailed moisture inspection or smoke and fire inspection to determine conditions and extent of damage to the property enter findings into digital documentation platform.
• Provide photos, drawings, and other detailed reporting to allow for mobilization of emergency response teams.
• Communicate with office to discuss equipment and manpower needs for emergency response.
• Review with client what will be happening next and set proper expectations for what they will experience.
• Provide initial service to the project as needed to secure the project.
• Set the project up for success by your product knowledge, detail of your inspection, communication and sales skills

What you will enjoy when working here:

• An opportunity to work as part of a team that delivers much needed services and products to homes and businesses that have undergone property damage as result of fire, flood, and storms.
• An opportunity to grow and make a strong contribution to a growing company while fulfilling your personal needs.
• Competitive compensation based on experience.
• On call compensation for participating in Emergency on call program
• Healthcare benefits
• 401k with company matching contribution.
• Paid time off including paid holidays, Vacation etc.
• Monthly performance-based incentives.
• Industry and professional training opportunities
• Company paid life insurance and long-term disability coverage.
• Employee discounts
• Work in a recession proof industry
• Fun Family like work atmosphere
  

Job Requirements

• High school graduate or equivalent; college degree preferred.
• 3-5 years’ experience in the Disaster Restoration field
• IICRC certifications in Water Restoration and Structural drying
• Valid Driver's License and satisfactory driving record
• Criminal background and Drug Screening required.
• Willingness to meet clients outside of regular business hours.
• Good verbal and written and communication skills.
• Strong ability to use technology including handheld devices, moisture investigation equipment and other industry specific equipment.
• Build rapport easily and establish trust, leading to lasting customer relationships.
• Can effectively present information to customers one-on-one and in small groups
• Has a good aptitude for basic math- necessary for doing calculations related to the sales process
• Some work required outside of traditional working hours as part of our emergency response program.

Additional Desired Job Requirements:

· Experience with Xactimate estimating software is considered a major benefit.· Sales experience is not required but this is a consultative sales position that requires willingness to close deals.· Highly motivated, strong work ethic and enjoy the selling process.· Outstanding customer service skills· Ability to make strong informed decisions regarding creating a plan for restoring property damaged by fire, water, and storm.· Experience or understanding of building construction is a strong benefit.

Physical Demands and Working ConditionsThe physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Incumbent must be prepared to:

• Move up to 50 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Crawling, bending and stooping and reaching to provide materials inspections and conditions assessments.
• Moving, setting, and using step ladders and extension ladders to 16 ft
• Express or exchange ideas with others quickly, accurately, and receive and act on detailed information.
• Be capable of quickly accessing conditions, draw on training and experience to quickly come up with a solution and communicate to both the property owner and the office/production teams.
• Be exposed to various inside working conditions: The change of building environment such as with or without air conditioning and heating.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.