Job description

Product Support Representative –Software Support Services

PA-1010 Murry Ridge Ln-Murrysville

6 Months

EXPERIENCE:

• A minimum of 3+ years of appropriate IT related customer service. Experience in the medical device industry highly desired.
• Professional phone skills and Customer Service Skills highly desired.
• Experience with use of software including Microsoft Office, Word, Excel and SAP required.
• Must possess a good understanding of computer functionality and experience with software/hardware troubleshooting. A demonstrated understanding of computer networks and database structure is also required to perform the role.
• Knowledge of Windows XP, Vista, 7, and 8 Operating systems required.
• Knowledge of Android and iOS mobile operating systems highly desired.
• Knowledge of SQL Server preferred.

Job Type: Contract

Pay: $20.00 - $23.00 per hour

Shift:

• 8 hour shift
• Day shift
• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Experience:

• Customer service (Preferred)
• Technical support (Preferred)
• Medical Device (Required)
• Call center (Preferred)
• Microsoft SQL Server (Preferred)

Work Location: In person

Speak with the employer
+91 972-215-7029

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