This Product Manager leads in the ideation and development of new product features, including an emphasis on expanding and enhancing our telematics program, with goals of improving pricing, competitive position and ease of doing business for Plymouth Rock’s personal lines products sold in the assigned market(s) for the Direct division. This person is responsible for independently creating and developing favorable business outcomes through the analysis of complex issues, and for providing recommendations for the implementation of new rating plans, improvements in the telematics program, new underwriting rules, process improvements, and other initiatives. This role serves as a liaison between the Product department and all of the other departments that interface with the group.

Essential Functions and Responsibilities

• Accountable for advancing the personal lines products sold in the Direct division across all regions, including identifying opportunity areas for pricing, product offering and telematics program and developing product changes to enhance them.
• Support the business to achieve budgeted growth and profitability business results.
• Effectively manage projects of high complexity using available tools and data systems to identify, test and solve strategic business issues within the company data/reports, troubleshoot when there are inconsistencies and present findings to upper management.
• Understand predictive modeling and other quantitative concepts and serve as a liaison between the Data Science and State Management teams; being a resource in interpreting these concepts for business application.
• Collaborate with third party vendors to achieve company goals more effectively and cost efficiently.
• Seek out new ideas and approaches to business issues and develop hypotheses independently.
• Constructively challenge current processes and proposed solutions to obtain the best outcome.
• Interface with other departments to strategically address their needs as they relate to the product.
• Review documentation, interpret rules, and coordinate activities with marketing, customer service, underwriting, finance, and information technology.
• Understand the competitive, legislative, and regulatory environments in all regions to identify emerging threats to our objectives and recommend plans for responding.
• Directly manage and develop product analysts.
• Serve as a mentor to other team members on aspects of project work, insurance and general business knowledge.
• Serve as a Product representative in meetings with other departments as needed.
  Perform other job-related duties as assigned

Qualifications and Education

• Master’s degree or higher is preferred.
• Ability to utilize quantitative approaches to generate sound business analyses with detail orientation. Identify results out of the norm, draw conclusions and articulate findings.
• Confidence in taking ownership of challenging business issues, making decisions with limited or incomplete data and seeing issues through to resolution.
• Experience developing and implementing new, creative and effective solutions to highly complex business issues.
• Understanding of and experience within the insurance industry is required.
• Skilled in linking multiple data sources into a logical format for analysis.
• Experience managing relationships with upper management and with technical developers.
• Excellent project management and problem-solving skills.
• Ability to communicate effectively to both technical and non-technical audiences.
• MS-SQL (or related software) skill preferred.
• 5 or more years in product management, actuarial, or other analytical role.
• 5 or more years of experience with relational database tools and concepts.

About the Company