POSITION Process Improvement Analyst/Trainer
APPLY BY May 15, 2023
HIRE DATE June 1, 2023

DIVISION Business & Industry Services
REPORTS TO Executive Director of Advancement
CLASSIFICATION Exempt
POSTING DATE April 5, 2023

SUMMARY
The Business & Industry Services Department at Southwest Tech offers a wide array of education,
training and performance improvement solutions to business, industry, public service, and government
organizations. Training opportunities are designed to assist individuals looking to build skills and
employers looking to provide training for their employees. The Process Improvement Analyst/Trainer is
a hybrid position that will train for area employers and provide process improvement internally at the
college. Internally the position will assist and prioritize goal setting and project resource allocation and
implement process improvement activities at Southwest Tech. Responsibilities include management of
the college intranet The Charger Hub and other process improvement projects as needed. As a trainer
the position will meet with area employers to market and deliver education and training to participants
through effective instruction, demonstrating and maintaining instructional excellence and currency in
the field throughout their employment at the college. This is a full-time, year-round, benefit eligible
position.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE
Process Improvement Analyst

• Maintain the operations and implement changes to the Charger Hub
• Make recommendations for process improvement for the Charger Hub
• Work collaboratively with employees across the college to develop and update Charger Hub

aimed at improved college leadership, learning, community outreach, customer service,
efficiency, and cost reduction.

• Create comprehensive project plans to ensure projects are completed on time. Prepare and

deliver periodic project status updates.

• Mentor employees requesting help in their departmental process improvement plans.

Process Improvement Trainer

• Teaches and educates students in accordance with needs, abilities, and identified potential,

which includes assessing employer needs, developing curriculum, and learning plan materials;
monitoring student progress to ensure objectives are met; and teaching assigned courses.

• Meet with new and existing business partners to assess training needs and develop a plan to

help fill that need.

• Prepares for assigned classes and collaborates with faculty team members in organizing and

maintaining classroom(s) to facilitate learning; preparing required course elements in the
College learning management system, Schoology; and performing related tasks.

• Performs institutional requirements, including participating in events and meetings as required;

orienting new instructors; and planning events to assist in advertising the College.

• Performs compliance activities as needed.
• Works collaboratively with internal and external partners to recruit students. Markets the

program and participates in planning for expansion of the student pool.

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Process Improvement Analyst/Trainer

• Encourages participant inclusion and engagement by incorporating participant involvement in

course and program planning.

• Pursue and maintain appropriate certifications, qualifications, and licensure to maintain a high

level of technical competency. Professional development and teaching coaching are available.

• Perform other related duties as assigned.

EDUCATION, TRAINING, AND EXPERIENCE
• Bachelor’s degree or equivalent in one of a variety of fields including, but not limited to,

information technology, project or quality management, engineering, business, or industrial
studies and a minimum of 2 years of relevant occupational and project management experience.

• Thorough knowledge of current quality/process improvement skills and practices used in

business and industry. Lean/Six Sigma Green Belt required, and a Lean/Six Sigma Black Belt
recommended with the ability to obtain a Black Belt with in the first six months.

• Strong knowledge and application of technology: Microsoft 365, SharePoint, MS Office Suite,

email, and internet experience.

• Project management PMP (Project Management Professional) designation preferred.
• Must possess a valid driver’s license.

PHYSICAL REQUIREMENTS
Position requires: stooping, reaching, standing, walking, talking, hearing, and seeing; lifting up to 75
pounds on a regular basis.

APPLICATIONS
Internal and External applicants complete and submit the online employment application at
www.swtc.edu/jobsatswtc

For questions regarding the application process please email Human Resources at
humanresources@swtc.edu or 608.822.2314

3 Process Improvement Analyst/Trainer

SALARY RANGES: C44: $58,124 - $81,373

BENEFITS/SERVICES
Our comprehensive benefit package includes the following and much more:

• Health Insurance

• Dental Insurance

• Life Insurance

• Long-Term Disability

• Health Savings Account

• Health Club Access

• Wisconsin Retirement System Contribution

• On-campus day care (hourly rate)

SELECTION PROCESS
The Review Committee will screen applicants and contact them for an interview. Meeting the minimum
qualifications does not assure the candidate an interview. Final candidate’s employment offer will be
subject to completion of Wisconsin Caregivers Background Check and pre-employment drug screening.

Southwest Tech does not discriminate on the basis of race, color, national origin, sex, disability, age, gender
identity, religion or sexual orientation in its programs and activities. The Equal Opportunity/Affirmative Action
Officer has been designated to handle inquiries regarding non-discrimination policies. Call 800-362-3322, Ext. 2315

(TDD: 608-822-2072) or write Southwest Tech, 1800 Bronson Blvd., Fennimore, WI 53809.