The Office of Technology and Innovation (OTI) oversees all Citywide technology, privacy, cybersecurity, infrastructure and telecommunications to ensure the security of, and enhance, City operations and service delivery to New York City's residents, businesses, employees and visitors. As the City's technology and innovation leader, OTI is responsible for operating, maintaining, and securing IT infrastructure and systems that touch every aspect of City life from public safety to human services, from education to economic development crossing the full spectrum of governmental operations.

The new Program Management Office under the Strategic Initiatives Division at OTI is responsible for three core areas:

Program Management
New York City agencies work on a significant number of individual IT projects, many of which are interconnected. The new Program Management Office will coordinate the activities between multiple projects included under the Strategic Initiatives Division to help New York City and OTI meet business objectives, achieve project goals, and stay on budget and on schedule.

Tech Assessments
In conjunction with relevant stakeholders, this team will put a spotlight on at-risk projects across the City by focusing on problem areas and pain points, develop actionable next steps to improve outcomes, and provide quality control. It will also work as part of a front-end planning unit where new projects can be systematically reviewed in collaboration with project sponsors to further develop scope and ensure the budget is adequate for the task, limiting last-minute additions and changes, allowing project initiation to proceed sooner, with greater clarity, and with fewer obstacles later.

IT Governance & Policy
The Program Management Office will also create standard processes and workflows in collaboration with other OTI Teams to overcome any roadblocks in the successful delivery of IT products and services. This team will also conduct field surveys and complete external research to identify best practices that could be replicated at OTI.

The Policy and Data Associate will report to Executive Director of Value Management/Technical Services. Responsibilities will include:

• Acquire and maintain detailed knowledge of OTI operations and programs;
• Conduct research and collaborate with other stakeholders to identify best practices in City agency processes;
• Perform data entry into computer programs, ensuring that all data is entered accurately, and information is organized and easily retrievable;
• Provide general office support;
• Prepare various reports and briefings using data and information supplied by managers and supervisors;
• Track, distribute, compose and edit correspondence to constituents and other agencies to meet agency deadlines.
• Handles special projects and initiatives as assigned.

Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

The preferred candidate should possess the following:

• Team player who works well with technical and non-technical resources;
• Proficiency in Microsoft Word, Excel and Powerpoint;
• Strong interpersonal, communication and organizational skills;
• Self-motivated with a commitment to learning and continuous improvement
• Must be self-disciplined and able to work semi-independently with minimal supervision;
• Adaptable and able to work effectively with a variety of situations, individuals or groups.
• Ability to meet deadlines and identify and resolve issues with minimal direction.

Special Note: Taking and passing civil service exams are necessary to maintain employment with the City of New York. Please check the Department of Citywide Administrative Services (DCAS) website (http://www.nyc.gov/html/dcas/html/work/exam_monthly.shtml) for important exam filing information. Please ensure that you are either a permanent employee in the civil service title listed on this posting, or, that you file for the examination when there is an open filing period. For more information regarding the civil service process, please visit the DCAS website at: http://www.nyc.gov/html/dcas/html/work/work.shtml

• Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration

For City employees, please go to Employee Self Service (ESS), click on Recruiting Activities > Careers, and search for Job ID #583731
For all other applicants, please go to www.nyc.gov/jobs/search and search for Job ID #583731

SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW
APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program.
Please indicate in your cover letter that you would like to be considered for the position under the 55-a program.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

OTI participates in E-Verify

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Brooklyn, NY

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.