SUMMARY

Provide case management services in a 10-bed program serving homeless individuals in early recovery. 10 beds are permanent beds targeted for individuals who are chronically homeless and with a diagnosed substance abuse disorder. Provide Needs Assessment and follow up referrals and supportive services to participants in the program. Duties will include intake, case management, daily contact, house meetings, referral, and advocacy. Work to engage client in treatment, refer to programs, and develop/monitor plan to assist in long term recovery.

PRIMARY RESPONSIBILITIES

• Complete assessment with all clients entering the program as assigned.
• Develop Individual Service Plan with each participant within 2 days of entry into the program.
• Maintain daily contact with the all clients in the building. Establish and maintain regular contact.
• Maintain appropriate files and case notes for each participant.
• Coordinate program duties with co-case manager to ensure all required functions and duties are completed and that effective communication is maintained.
• Outreach to community providers to market this program and establish contacts for client referrals. Keep detailed log of all referrals made.
• Co-facilitate weekly house meetings.
• Ensure accurate statistical data is maintained and reported monthly. Including but not limited to updated records and case notes within CSG Engage and reports required by funding sources.
• Attend MHSA meetings as required.
• Provide crisis intervention, 24-hour on-call coverage.
• Provide support and direction to resident house managers.
• Provide transportation to clients, as needed. Engage all clients by understanding and addressing their needs whether within or outside the scope of the specialty.
• Attend & participate in engagement team meetings, follow up with client service plans and communicate effectively with clients and staff in other specialty areas.
• Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies & procedures.
• Enter case notes and encounters in to the VESTA database
• Attend weekly Common Ground Meetings.
• Other duties as assigned.

KNOWLEDGE AND SKILL REQUIREMENTS

• Bachelor’s degree or related experience.
• Previous experience working with homeless or disadvantaged population.
• Knowledge of 12 step recovery program.
• Excellent written and oral communication.
• Must have experience with Word and Excel.
• Valid driver’s license.

ORGANIZATIONAL RELATIONSHIP

• Directly reports to Program Supervisor
• Direct reports of this position are None.

WORKING CONDITIONS

The program is located in a lodging house. Smoking is not permitted in the building. As part of the responsibilities of this position, the Case Manager will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services.

We are an equal opportunity employer committed to diversity in the workplace.