Job description
Overview:
HonorHealth is looking for a Patient Care Specialist for the Gastroenterology Clinic location at Osborn ideally located in Old Town Scottsdale. This clinic has 25 employees and the PCS will work closely with assigned provider(s) and will schedule procedures, make result calls, manage provider’s calendar(s), complete prior authorizations for biologics and take calls from patients about their symptoms or other concerns, in addition to other assigned tasks. They work closely with and support their provider(s) and they are the liaison between provider and patient. The department has a nice and casual feel to it and everyone seems to be very close which allows new people to adjust rather quickly.
Join us. Let’s go beyond expectations and transform healthcare together.
HonorHealth is a non-profit, local community healthcare system serving an area of 1.6 million people in the greater Phoenix area. The network encompasses six acute-care hospitals, an extensive medical group, outpatient surgery centers, a cancer care network, clinical research, medical education, a foundation, and community services with approximately 13,100 team members, 3,500 affiliated providers and nearly 700 volunteers. HonorHealth was formed by a merger between Scottsdale Healthcare and John C. Lincoln Health Network. HonorHealth’s mission is to improve the health and well-being of those we serve.
As a community healthcare system, we have a unique responsibility to keep our facilities as safe as possible to protect our patients and team members. With this in mind, we require all new hires to have received the first dose of a COVID-19 vaccine before their start date and be scheduled for their second dose. New hires who choose to receive the Johnson & Johnson vaccine only need one dose to fulfill this requirement. Reasonable accommodations will be considered. Qualifications: Education
High School Diploma or GED Required
Experience
1 year in a medical office Required
1 year experience in the specialty job posted/patient care and/or medical office Required
Licenses and Certifications
Basic Life Support (BLS) BLS Required
Certified or Registered Medical Assistant OR completion of a Medical Assistant program that meets the BOMEX training guidelines OR completion of a United States Armed Forces medical services training program OR meet necessary guidelines as described in Arizona Board of Medical Examiners Administrative Code, Title 4, Chapter 16, Article 4, Section R4-16-401, paragraphs A and B prior to start date.. Required
Responsibilities: Job Summary
The Patient Care Coordinator is the main patient contact for results, ordering labs and radiology, monitoring treatments and scheduling procedures. This position requires close communication with the providers and giving accurate information and recommendations to patients in a timely manner.
- up to $2,000Transition Incentive
- Monday - Friday; 8am to 4:30pm
- No weekends, No travel
- Located @ N.Scottsdale Rd & E. Osborn Rd
Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact.
HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more.
HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more.
HonorHealth is looking for a Patient Care Specialist for the Gastroenterology Clinic location at Osborn ideally located in Old Town Scottsdale. This clinic has 25 employees and the PCS will work closely with assigned provider(s) and will schedule procedures, make result calls, manage provider’s calendar(s), complete prior authorizations for biologics and take calls from patients about their symptoms or other concerns, in addition to other assigned tasks. They work closely with and support their provider(s) and they are the liaison between provider and patient. The department has a nice and casual feel to it and everyone seems to be very close which allows new people to adjust rather quickly.
The ideal candidate must have a HS diploma/GED, one (1) year experience in a medical office, and one (1) year experience in a specialty, patient care and/or medical office. A current Basic Life Support (BLS) card and completion of an approved training program OR unapproved training program and successfully passes the medical assistant examination administered by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute as described by the Arizona Administrative Code.
Join us. Let’s go beyond expectations and transform healthcare together.
HonorHealth is a non-profit, local community healthcare system serving an area of 1.6 million people in the greater Phoenix area. The network encompasses six acute-care hospitals, an extensive medical group, outpatient surgery centers, a cancer care network, clinical research, medical education, a foundation, and community services with approximately 13,100 team members, 3,500 affiliated providers and nearly 700 volunteers. HonorHealth was formed by a merger between Scottsdale Healthcare and John C. Lincoln Health Network. HonorHealth’s mission is to improve the health and well-being of those we serve.
As a community healthcare system, we have a unique responsibility to keep our facilities as safe as possible to protect our patients and team members. With this in mind, we require all new hires to have received the first dose of a COVID-19 vaccine before their start date and be scheduled for their second dose. New hires who choose to receive the Johnson & Johnson vaccine only need one dose to fulfill this requirement. Reasonable accommodations will be considered.
High School Diploma or GED Required
Experience
1 year in a medical office Required
1 year experience in the specialty job posted/patient care and/or medical office Required
Licenses and Certifications
Basic Life Support (BLS) BLS Required
Certified or Registered Medical Assistant OR completion of a Medical Assistant program that meets the BOMEX training guidelines OR completion of a United States Armed Forces medical services training program OR meet necessary guidelines as described in Arizona Board of Medical Examiners Administrative Code, Title 4, Chapter 16, Article 4, Section R4-16-401, paragraphs A and B prior to start date.. Required
Responsibilities: Job Summary
The Patient Care Coordinator is the main patient contact for results, ordering labs and radiology, monitoring treatments and scheduling procedures. This position requires close communication with the providers and giving accurate information and recommendations to patients in a timely manner.
- Schedule, obtain insurance authorization and complete paperwork for radiology and lab procedures as necessary. Provide patient all applicable information regarding their procedure/visit. Receive test results and discuss abnormal results with provider and contact patient to review results. Schedule procedures and follow up visits including educating the patient regarding prep, risk and benefits, as applicable. Obtain cardiac clearance where applicable. Review all medications with patients. Ensure all consent, treatment and compliance contracts are signed and in place. Provide information and coordinate education of patients on therapy, procedures, tests and diagnosis. Obtains referral to other specialties as needed.
- Follow up with patient after procedure/visit to address any problems, concerns or questions regarding the procedure/visit and advise when they will be contacted with results. Communicate any medical problems and concerns to providers and respond back to the patient with provider recommendation. Address all patient contacts with medical needs and discuss with provider as necessary, carry out provider’s recommendations and orders.
- Maintain records of patient procedures, conversations and other pertinent information in patient charts.
- Act as liaison between provider, pharmaceutical companies and other physicians/physicians offices as necessary for continued patient care.
- Other duties as assigned.
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