Job description

The Patient Care Coordinator strives to ensure a positive patient experience and to help the overall patient experience. In addition, the Patient Care Coordinator supports the clinic by helping to achieve revenue goals by attracting new Patients, managing the administrative and operational functions and coordinating Patient interactions and needs. - Drive Patient appointment and clinic revenue generation by making outbound & follow up calls to potential and existing patients - Greet all patients and obtain potential referrals.

-Documentation and appointment scheduling using the company's electronic medical records software - Keep our office patient ready by managing our office supply inventory per company approved lists - Manage an accurate account of petty cash, bank deposits and credit transactions - Maintain hearing aid inventory - Work with patient directly to collect all insurance documentation and understand current HIPAA laws.

This role is fast paced and requires you to have both a strong organization and sales mindset. As the face of our office, you will need proactive customer service skills and the ability to exhibit friendly and courteous behavior in all patient interactions.

- High School Diploma or equivalent; Associates degree preferred but not required - Minimum of 1 year of previous front office, preferably in a customer service or sales setting - Superior multi-tasking and time management discipline - Ability to work independently and collaboratively with staff and support services - Skilled in handling sensitive matters and patients with tact, courtesy, and discretion - Technically savvy with computer and systems.

Job Type: Full-time

Pay: $14.00 - $17.00 per hour

Benefits:

• Paid time off

Schedule:

• Monday to Friday

Work setting:

• In-person
• Private practice

Work Location: One location

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