About Steward Health Care
Nearly a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care at a sustainable cost, our providers unrivaled coordination of care, and our communities greater prosperity and stability.
As the country’s largest physician-led, tax paying, integrated health care system, our doctors can be certain that we share their interests and those of their patients. Together we are on a mission to revolutionize the way health care is delivered - creating healthier lives, thriving communities and a better world.
Steward is among the nation’s largest and most successful accountable care organizations (ACO), with more than 5,500 providers and 43,000 health care professionals who care for 12.3 million patients a year through a closely integrated network of hospitals, multispecialty medical groups, urgent care centers, skilled nursing facilities and behavioral health centers.
Based in Dallas, Steward currently operates 39 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, Texas, and Utah.
For more information, visit www.steward.org.

Summary

Under supervision and direction of the Clinical Nurse and according to established procedures, provides routine service duties, technical and nursing procedures necessary to provide for care, comfort and safety of patients. Performs tasks, assists patients with personal hygiene and meals and ambulates patients according to specific procedures. Maintains patient and unit environment in a clean and orderly condition. Utilizes basic knowledge of age-related differences in delivering patient care. Promotes the therapeutic milieu and the efficiency of the healthcare team by providing assistance with activities of daily living, unless the patient needs are such that adverse health consequences are predictable and by assisting in the provision of a safe and clean environment.

Duties & Responsibilities

Service

Consistently supports and communicates the Mission, Vision, and RESPONSIBILITIES Values of Hialeah Hospital. Upholds the Standards of Conduct and Corporate Compliance. Responsible for honest behavior in all matters. To the best of the employee’s knowledge and understanding, complies with all Federal and State laws and regulations. Maintains the privacy and security of all confidential and protected health information. Uses and discloses only that information which is necessary to perform the function of the job. Service Adheres to all Steward Healthcare policies on Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI)

People

Incorporates the patient’s physiological, psychological, cultural, developmental and spiritual needs into patient care.

Consistently follows patient care, and facility guidelines and procedures in performance. Responds to patient call lights to determine needs and relays information to nursing personnel. Distributes patient trays and nourishments, assists patients with feeding and collects trays at end of meal. Completes various duties as requested, such as retrieving and delivering supplies, specimens, instruments, test results. Provides continuous observations of the patients. Provides for patient comfort, safety, and satisfaction. Maintains patient environment in a safe and orderly manner.

Quality

Completes annual education requirements. Maintains competency, as evidenced by completion of competency validation requirements. Maintains competency and knowledge of current standards of practice, trends, and developments. Promotes of a culture of patient safety which results in the identification and reduction of unsafe practices. Uses judgment to prioritize patient care. Implements measures to prevent exposure to blood and body fluids. Identifies risks to patients with actions taken to prevent patient harm. Accurately documents basic procedures and treatments in patient’s chart. Maintains patient and physical environment in a clean and orderly condition. Assists in transferring patients, beds and patient care equipment to other rooms, using necessary safety precautions. Quality: Listen to and honor patient and family perspectives and choices.

Acknowledge the patient’s and family’s knowledge, values, beliefs, and cultural backgrounds to ensure they are incorporated into the planning and delivery of care. Communicate and share complete and unbiased information with the patients and families in ways that are affirming and useful. Ensure that patients and families receive timely, complete, and accurate information to effectively participate in care and decision[1]making. Encourage and support patients and families in participating in care and decision-making at the level they choose. Collaborate with patients, families, healthcare practitioners, and healthcare leaders in policy and program development, implementation and evaluation in facility design, in professional education, as well as delivery of care. Understands that a solution may create a “new way of doing things” that is not how it has always been done, but is the right thing to do. Takes ownership of a patient safety related issue and openly acknowledges an ongoing problem requiring attention. Other duties as assigned.

GROWTH

Enhances the patient experience by fostering a positive relationship with customers. Growth: Contributes to improving patient satisfaction results.

FINANCE

Promotes stewardship of hospital resources while ensuring quality patient care.

MINIMUM KNOWLEDGE

Completion of Nursing School Fundamentals or

Odessa Regional Medical Center CNA training program, or

Current Nurse’s Aide Certification (CNA), or

Evidence of completion of nursing training in a foreign country and work history as licensed nurse in a foreign country may be substituted for nurse aide certification.

SKILLS AND or ABILITIES

High School Diploma or equivalent. Technical, clerical, interpersonal skills relevant to patient care/area. Certification requirements as defined by the certification policy. Able to communicate effectively in English, both verbally and in writing.

Must possess the skills and knowledge necessary to provide a safe environment for all patients in high stress environments. Must be comfortable working with patients and family members during the dying process. Must be comfortable working with all patients regardless of age, sex, religious affiliation, or any other protected category. Must possess the ability to effectively and professionally communicate with other members of the health care team.

PREFERRED

Bi or Multilingual. At least one year of experience as a personal care attendant.

Steward Health Care is an Equal Employment Opportunity (EEO) employer. Steward Health Care does not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.