Jim Coleman Infiniti/Nissan is hiring! We are a local leader in automotive retail and we are looking to add qualified professionals to our team. Jim Coleman Automotive is a company that offers a team environment, great benefits and ongoing training and support for its employees. The Parts Associate will strive to provide highly satisfactory profit margins and customer satisfaction.

Responsibilities:

• Route parts and accessories to Service department technicians.
• Responsible for receiving, stocking and shipping out parts from the dealership
• Organize all parts replaced under warranty. Ensure parts are properly tagged with repair order number and identifiable by part numbers.
• Perform daily inventory checks. Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.
• Answers phone calls, providing price quotes and other information. Provides high level of service to internal and external customers.
• Pulls and fills orders from stock.
• Notifies the service advisor and the customer when special ordered parts have been received.
• Notifies the body shop when all parts have arrived and when they will be delivered.
• Follows up on back-ordered parts.
• Makes sure all internal requests for parts are billed on service repair order.
• Maintains professional appearance.
• Other tasks as assigned.

Skills & Knowledge:

• Excellent communication and customer relations skills
• Strong customer service focus
• Exceptional organizational and multi-tasking ability
• Valid drivers license

Applicants have rights under Federal Employment Laws:

Family & Medical Leave Act (FMLA): https://www.dol.gov/agencies/whd/posters/fmla

Equal Employment Opportunity (EEO): https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal-poster

Employee Polygraph Protection Act (EPPA): eppac.pdf (dol.gov)