Job description

OC Skin Institute is looking for an Operations Manager to help our clinics run smoothly. You will be working closely with the Medical Director to support our providers and staff in serving over 3,000 patients a year in Santa Ana/ Tustin and Newport Beach.

Job Summary: Under the direction of the Medical Director, the Operations Manager will oversee and perform a variety of skilled tasks and responsibilities ensuring the efficiency and stability of the assigned medical office operations.

Position Type and Expected Hours of Work

This is a full-time position. Days of work are Monday through Friday. The Operations Manager must be available during the core work hours. Long hours and occasional evening and weekend work may be required as job duties demand.

Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

• Maintains a safe, secure, and healthy work environment by establishing and following standards and procedures that comply with OC Skin policies and procedures, CMS guidelines, CLIA, and OSHA regulations
• Assists with and oversees the hiring of clinic staff and ensures quality training is completed in a timely and efficient manner
• Assist with Provider documentation and credentialing information for all participating health plan
• Oversees the progress of clinics in terms of meeting targets and goals
• Maintains compliance for reviews of midlevel providers' medical records
• Prepares daily bank batches, deposits and submits reports for review to Medical Director
• Prepares daily, weekly, monthly, quarterly, and year-end logs and reports
• Oversees the daily operations of clinics
• May require assisting the back office or front desk receptionist to help keep staff and providers on schedule and task
• Identifies documents and promptly resolves operational or employee problems. Immediately informs the Medical Director when a situation has the potential to adversely affect the corporation
• Supervises all assigned personnel and maintains current and accurate time and attendance records
• Excellent communication and interpersonal skills
• Ability to thrive in a fast-paced environment and prioritize tasks based on level of importance
• Proficiency using sophisticated medical equipment
• Outstanding organization, multi-tasking, analytical, problem-solving, and time management skills
• Must be able to coordinate a series of activities simultaneously
• Must show ability to work as part of a team; Ability to fill-in as needed
• Must have excellent leadership and management skills and the ability to work and achieve targets within stipulated time limits
• Must be able to work independently with minimal supervision
• Must be observant, detailed and customer service oriented
• Ability to establish and maintain effective working relationships with providers, employees, patients and the public
• Ability to seek, understand, demonstrate and implement changes
• Experience in the area of health or business management/Leadership.
• Expert knowledge with insurance practices including Managed Care, Medicare, Medicaid, and capitated guidelines
• Working knowledge of Electronic Medical Record software
• Intermediate to advanced knowledge of Microsoft Office products
• Advanced knowledge of ICD-10 and CPT codes.
• Advanced understanding of HIPAA rules and regulations

Requirements:

• Required 5 years of experience in Dermatology or Medical Practice Management
• Required 5 years of experience in a leadership capacity

Email the resume to MedicalDirector@OCSkininstitute.com

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Santa Ana, CA 92705: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Healthcare management: 5 years (Required)

Work Location: In person

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