Crabapple Landscapexperts

Operations Manager – Landscape Maintenance

Full Time Opportunity

Alpharetta, GA - North Branch

Come join an amazing Team and watch your Career GROW, at Crabapple Landscapexperts! We have an immediate need for an OPERATIONS MANAGER to service our Alpharetta, GA – North Branch.

Crabapple is a privately owned Company, successfully operating for 30 + years, with a team of knowledgeable, professionals committed to providing our customers with a wide range of services to improve their outdoor environment. We remain one of Atlanta’s Top – 5 locally owned landscape firms.

As a premier landscape management Company, we are proud to partner with Community HOA’s, Senior Living Facilities, Corporate Campuses, Multi – Family Housing Communities, Commercial Properties, CID’s, Etc.

An ideal candidate would be skilled and highly motivated, with a focus on working safely and providing outstanding service. The core requirements of the Operations Manager will be to train, develop and manage maintenance foreman and their crews.

Primary Responsibilities:

• Train and develop foremen to become exceptional leaders and build a strong team.
• Complete performance evaluations and equipment certifications
• Partner with Human Resources on Recruitment, as needed, for maintenance teams.
• Maintain proper crew headcount, managing the daily schedule to meet productivity goals.
• Know daily headcount requirements, schedule efficient routes, align talent with properties.
• Ensure service quality meets or exceeds Crabapple expectations.
• Plan property inspections to inspect what you expect.
• Meet all productivity and efficiency goals.
• Daily management and monitoring of budgeted hours and proper scheduling.
• Retain a minimum of 90% of book of business over the calendar year.
• Partner with the Customer Relations Managers (CRM’s) to understand the customers’ needs.
• Hold team accountable for the proper maintenance and cleanliness of all equipment and trucks.
• Consistent monitoring and training to be sure crews understand and meet expectations.
• Ensure that all OSHA safety and DOT driving guidelines are being adhered to.
• Ensure the positive Crabapple culture and image is present throughout your crews.
• Prepare reporting and attend meetings, internally or externally, as requested

Core Capabilities:

• Ability to Communicate positively, effectively – Written and Verbal
• Highly Self Motivated – Ability to set own professional goals.
• Excellent Interpersonal Skills and Professional Interactions
• Quality Workmanship - Work carefully and with attention to detail
• Teamwork Focused Mindset
• Responsible and Dependable
• Knowledge of and adherence to OSHA and other Jobsite and Driver Safety Regulations
• Ability to work under pressure and meet tight deadlines.
• Ability to communicate and interpret technical terms and instructions clearly, professionally, and effectively.
• Ability to manage multiple priorities/tasks simultaneously.
• Effective problem-solving, critical thinking, and decision-making skills
• Must be organized, resourceful, and proactive.

Requirements:

• A minimum of three (3) years of Operations Management experience in landscape / green industry.
• Experience in successfully managing up to 5 people in a Supervisory Role.
• High level of accountability for results to ensure deliverables are met.
• Four-year degree preferred, equivalent experience acceptable.
• Bilingual English - Spanish is a huge plus.
• Proficient with Microsoft Office, general knowledge of computers required.
• Ability to travel to construction sites and satellite branches as needed.
• Possess a Valid Driver’s License and Have and Maintain an acceptable MVR for business travel and approval for company insurance.
• Carry and use a smart phone and / or data enabled device for business communications and reporting.
• Authorized to work in the US.

Work Conditions / Essential Functions:

• Will be required to work in a non-climate-controlled environment (IE: heat, humidity, rain, dust, noise, cold, etc.)
• Ability to walk and / or stand for long periods of time.
• Manual, labor intensive position, requiring lifting of up to 60 lbs.
• Travel to and work at various locations including both North and South Branches and job sites
• Flexible working hours, including overtime and occasional weekend work (only in extreme circumstances)
• Required to work around heavy equipment and other vehicles on a regular basis.
• Ability to work in a fast-paced environment.

Benefits:

We are proud to offer the following benefits package to our Team Members.

• Medical – HDHP and PPO Options
• Dental
• Vision
• Short Term Disability
• Term Life Insurance
• Accident Care
• Critical Care
• 401k with Employer Match
• PTO – Paid Time Off
• Paid Holidays

Core Values:

At Crabapple we base our actions on the following core values and request the same from all Team Members:

• Work With Purpose
• Actions Speak Truth
• Be Involved
• Team Effort
• Excited To Work

We are an (EOE) Equal Opportunity Employer. We participate in E - Verify.