Job description

We are seeking a warm empathetic office floater for our mental health office in Bowie, MD. Floater must be available part-time and on a needed basis. Duties include answering the phones, scheduling appointments, billing/processing payments, sending emails, faxing documents, coordinating benefits with insurance, mailing letters, processing claims, auditing paperwork, and responding to patient concerns, requesting medical records, and other duties.

Our ideal candidate is energetic, friendly, empathic, attentive, computer savvy, and organized. The candidate has:

• Excellent verbal and written communication skills and MUST be able to produce clear professional emails.
• Must be comfortable answering phones.
• 1+ year(s) of office experience. (mental health office experience-bonus points!!)
• Experience with Gmail and sorting data in Excel/ Google Sheets spreadsheets
• Experience operating cell and office phones
• Experience with managing CRM and Database systems as we are almost paperless (Simple Practice and Practice Fusion experience-another plus!! )
• Experience with scheduling and billing (bonus point if you know billing for all insurance providers)
• Ability to meet deadlines!

The candidate must be a quick learner and able to perform most functions with personal initiative.

Must also be knowledgeable about HIPAA regulations.

Job Types: Part-time, Contract, Temporary

Pay: From $16.00 per hour

Benefits:

• Flexible schedule

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Bowie, MD 20716: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Will you be able to work part-time and on a needed basis? Note that the floater will fill in gaps in office needs, e.g. operations team member on short-term vacation.
• Do you have experience using Database and CRM systems?

Experience:

• Office: 2 years (Required)
• Medical records: 2 years (Preferred)
• Microsoft Excel: 3 years (Preferred)

Work Location: In person

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