SUMMARY DESCRIPTION:
Under general supervision, performs varied and responsible office and clerical work requiring an understanding of office or unit operations. Workers are responsible for ongoing assignments that are part of an important office operation; they follow through with work related to their assignments by checking and confirming, scheduling, coordinating, and arranging data, information or activities to complete assignments. The work requires interacting with other units throughout MCPS and with the public, answering inquiries of a semi-technical nature and making sure that matters are properly understood. Also included in the class are positions requiring proficiency in word processing and use of computer terminals, when such duties require use of the full range of word processing capabilities and equivalent use of computer terminals. Designated positions provide work leadership to other employees by virtue of their experience and skills, or may lead a small work group performing clerical work of a limited nature.

CERTIFICATE LICENSE:
None

KNOWLEDGE, SKILLS, and ABILITIES:
MCPS typing test required with the minimum required score achieved. Working knowledge of business English and spelling, modem office practices and procedures, and office equipment including computer terminals, desktop computers, printers, scanners and similar devices. Ability to perform quickly and efficiently a wide range of standard office clerical tasks. Ability to maintain complex record systems and to compile data from such records. Ability to make decisions based upon experience, good judgment, and established departmental policies, procedures and regulations. Ability to operate word processing equipment with proficiency. Good skill in the efficient operation of a wordprocesser Good oral and written communications and human relations skills. Knowledge of the seven core competencies of the Supporting Services Professional Growth System (SSPGS).

EDUCATION, TRAINING, and EXPERIENCE:
High School or GED diploma required. Nine months experience in progressively responsible office, general clerical or typing work. Other combinations of applicable education, training, and experience which provide the knowledge, ability and skills necessary to perform effectively in the position may be considered..