Office Assistant 1 (Keyboarding)
Full Time
Cortland, NY
Posted
Job description
Serve as the primary receptionist for the SUNY Cortland Admissions Office and perform various clerical tasks integral to the admissions application process which may include both undergraduate and graduate student populations.
Major Responsibilities
Receptionist responsibilities including but not limited to:
- Greet and welcome all visitors to the Admissions Office
- Prepare informational folders for all of our visitors
- Stock information brochure cases
- Maintain a clean and tidy reception area and overall management of the physical space
- Assist with the answering of a high volume of calls per day
- Manage and answer emails received at the Admissions@cortland.edu email address
Coordinate the use of the electronic appointment calendar and work closely with the counselors responsible for information sessions and appointments.
Maintain data entry of our visitor’s information into the CRM software program.
Work closely with the admissions counselor responsible for supervision of our student tour guides. Assign tour groups and maintain order in the reception area during peak times.
Perform clerical responsibilities utilizing various software programs – including OnBase, Banner, Parchment, Common Application, Slate, SUNY Campus Connect, etc.
Assist/manage the Common App fee waiver process.
Assist other secretaries with work in their area when needed (eg: freshman, transfer, filing/indexing, data entry, word processing, transfer credit updates, etc.)
Functional and Supervisory Relationships
Required Qualifications
There are 2 ways to be eligible for this position:
1) Current employee of New York State- To be appointed on a PERMANENT basis to this title, you must hold or have held the title of Office Assistant 1 (Keyboarding) or be reachable on the full-time NYS Civil Service list and respond to canvass letter that will be emailed to people on the eligible list.
You may also qualify if you are permanent in the following title: Office Assistant 1. You must also pass the Civil Service typing test, which can be administered in the Human Resources Office.
1) Current employee of New York State- To be appointed on a PERMANENT basis to this title, you must hold or have held the title of Office Assistant 1 (Keyboarding) or be reachable on the full-time NYS Civil Service list and respond to canvass letter that will be emailed to people on the eligible list.
You may also qualify if you are permanent in the following title: Office Assistant 1. You must also pass the Civil Service typing test, which can be administered in the Human Resources Office.
2) Brand new to NYS employment- Can be appointed into a PROVISIONAL appointment, which means the appointment is contingent upon passing (minimum score of 70) the NYS Civil Service exam, when it is next offered.
This title requires taking and passing the NYS typing test. This consists of typing at least 35 words per minute with 96% accuracy. This will be administered in the Human Resources Office at SUNY Cortland.
This title requires taking and passing the NYS typing test. This consists of typing at least 35 words per minute with 96% accuracy. This will be administered in the Human Resources Office at SUNY Cortland.
Provisional appts. are eligible for NYS health insurance, Vision/Dental insurance through the CSEA union, NYS retirement, and paid time off; including holidays.
For more information on how you could qualify for this position, contact the Lorie Breed at
lorie.breed@cortland.edu
Preferred Qualifications
EEO Statement
The State University of New York College at Cortland is an Affirmative Action/Equal Employment Opportunity/Americans with Disabilities Act (AA/EEO/ADA) employer. The university actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the university.
Job Close Date
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