Position Summary

The successful candidate will be detail-oriented, have the ability to multi-task, maintain a sense of urgency in the performance of job duties, and adept at keeping accurate documentation. The primary responsibilities of this FULL-TIME role are to coordinate the Nursing staff schedule and manage the supply inventory in addition to other administrative duties in support of the Nursing Department, as assigned.

Why Hillcrest Health & Rehabilitation Center?

Once hired, you'll be working with an award-winning staff comprised of professionals dedicated to maintaining the highest quality of life for our residents while encouraging the support of family, friends, and community. As such, we’ve been recognized with the following accolades:

• Top 10 Caregiving, Nursing Care, and Supportive Care facility every year since 2016.
• People’s Choice Award for Health & Rehabilitation Centers by the News Journal in Corbin, KY.
• Bronze Award Winner by the American Health Care Association (AHCA) in 2016.

The Rewards!

We believe that positive resident experiences begin with positive employee experiences. That’s why we’re proud to offer:

• Comprehensive benefits package to include:
  • Health, Vision, & Dental Insurance
  • 401(k) Retirement Plan with Company Match
  • Company Paid Life Insurance
• Paid Time Off (PTO) after 90 days
• Paid Holidays
• Employee celebrations
• Professional recognition
• Career Development Opportunities
  
  • Mentorship/Supervisory promotional opportunities

Essential Duties & Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily.

• Resolve administrative problems by preparing reports, collecting data, and updating manager.
• Type, review, complete, and file various sorts of reports and correspondence for facility and manager.
• Oversee the time and attendance for assigned department or work group by tracking all attendance occurrences including tardiness and call-ins; documenting, verifying and filing employee excuse forms; reviewing and submitting the bi-weekly payroll; and keeping the Manager updated on all time and attendance and payroll matters.
• Assist with developing and publishing of the monthly employee work schedule.
• Manage incoming phone calls throughout the day, providing assistant to the caller or transferring caller to appropriate party.
• Collect doctor’s orders and other documents for distribution to the appropriate recipients.
• Ensure there is someone assigned (family or staff) for all resident appointments. Check calendar throughout the week on all units for appointments made.
• Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; keeping stock area neat and organized.
• Schedule interviews for manager and assist with new hire orientation as appropriate.
• Provide information by answering questions and requests.
• Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; and evaluating new equipment and techniques.
• Other duties as assigned.

Qualifications

The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Proficient in the use of all Microsoft Office products and familiarity and basic working knowledge of facility specific information systems that are applicable to the area of assignment.
• Competent keyboard skills to produce accurate and well-presented reports
• Ability to work with a team and members of other departments.
• Ability to deal effectively and tactfully with residents and their families.
• Ability to communicate both orally and in writing to others in order to convey information effectively.
• Strong attention to detail.
• Ability to handle sensitive documents or other confidential information.
• Ability to manage time and be efficient and effective in the completion of multiple assignments simultaneously in a constantly changing environment to meet daily, weekly, and monthly deadlines.
• Ability to be a self-starter and motivated to complete work with a sense of urgency.
• Evidence of flexibility and problem‐solving skills.
• Strong attention to detail.
• Ability to work well under pressure and meet deadlines.
• Ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (i.e., patterns of numbers, letters, words, pictures, mathematical operations).
• Ability to follow prescribed and detailed procedures to solve moderately complex problems and collect data, establish facts and draw valid conclusions.
• Ability to give full attention to what other people are saying; taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar including the ability to comprehend written sentences and paragraphs in work related documents.
• Ability to manage time and be efficient and effective in the completion of assignments.
• Knowledge of arithmetic and their applications specific to the position.

Physical Demands & Abilities

The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions.

• Ability to look at a computer screen for long periods of time.
• Ability to communicate via telephone.
• Ability to sit for long periods of time.
• Manual dexterity that allows for the ability to type, sort documents, file.
• Ability to move boxes of files, office and facility supplies, etc. The objects to lift, carry or move could weigh up to 15 or 20 pounds.
• Ability to listen to and understand information and ideas presented through spoken words and sentences.
• Ability to communicate information and ideas in speaking and writing so others will understand.
• Ability to identify and understand the speech of another person.
• Ability to see details at close range (within a few feet of the observer).
• Ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Ability to operate standard business equipment such as fax, computer, printer, copier, etc.
• Is subject to exposure to infectious waste, diseases, conditions, etc.
• Must be able to assist with the evacuation of residents.
• Must be able to relate to and work with ill, disabled, elderly, emotionally upset and at times hostile people within the facility.

Other Requirements

• May be required to attend activities outside the facility to stay abreast of new developments, best practices, and statutory and regulatory changes.
• May be required to work evenings, weekends and holidays.
• Pursuant to the Drug Free Workplace Act of 1988, all employees must remain drug free and alcohol free when reporting to work, while at work and while engaged in any work related activities.
• Comply with all Healthcare Act rules and regulations and any related laws and regulations.

NOTE

This document and the statements contained within it are intended to describe the general nature and level of work being performed by the employee assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the employee.

EOE

We are committed to ensure fair and equal treatment for everyone we employ and as such, we are a proud Equal Opportunity Employer. We value diversity and believe employment, training, and promotional opportunities should be available to all persons without regard to race, color, gender (including gender nonconformity, gender identity, status as a transgender individual, and sexual orientation), sex (including pregnancy), age, religion, national origin, ethnicity, physical or mental disability, genetic information, political affiliation, protected veteran status or membership in the armed services, or any other consideration that is protected by applicable federal, state, and local law.

Experience

• SRNA/CNA's and CMA's are welcomed to apply!
• Proficient use of Microsoft Office systems is preferred.
• Experience in long-term care or another medical setting is highly desired.
• 1 year(s): One (1) year of experience in a clerical or administrative role is PREFERRED, but NOT REQUIRED.

Education

• High School or better

Skills

• Time Management
• Interpersonal
• Organizational
• Communication

Behaviors

• Team Player: Works well as a member of a group
• Leader: Inspires teammates to follow them
• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

• Self-Starter: Inspired to perform without outside help
• Goal Completion: Inspired to perform well by the completion of tasks
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization