Job description

We are a successful, high volume, patient-focused practice looking for an energetic and motivated treatment coordinator to add to our dynamic team. Our patients love our practice, and we love providing the best care for them. We offer a full-time schedule at a single location (Montebello, CA) with a fun-loving and hard-working team. Our mission is to create as many smiles in our community as possible by providing excellent and efficient care at affordable prices.

The new patient coordinator’s primarily responsibility is ensuring a stellar new and recall patient experience from the first initial lead. The position would have bonus compensation based on performance and would have additional roles in front lead/billing/marketing based on practice need. We also offer vacation pay as part of the compensation package. If you’re a go getter individual with the ability to connect to patients, we would love to hear from you!

Requirements:
Dental / orthodontic experience as a patient care coordinator or other industry “sales” experience with similar functions

Ability to connect with patients quickly and well

Ability to present the financial investment in treatment and work through obstacles to get patients started on treatment

Ability to work in a fast paced environment and maintain high quality of service.

Demonstrable insurance billing knowledge

Demonstrable organization skills with strong desire for action.

Reliable work ethic in completing tasks efficiently and promptly.

Bilingual Preferred (Spanish)

Responsibilities:
Reach out to new consults leads as the come in.

Following up with any patients pending treatment as needed to address obstacles that need to be resolved

Work with insurance companies to obtain up-to-date payment schedule information, verify insurance benefits, submit all insurance claims (PPO/HMO/Dentical).

Audit accounts & receivables and work with a follow up system to ensure proper payment.

Proper documentation of any correspondence with insurance companies or patients in patients' charts.

Being an integrate part of the team, which would include additional responsibilities with front desk leadership, marketing or billing based on practice needs.

Benefits:
Health/dental/vision insurance

Bonus pay

Vacation pay

Sick pay

Holiday pay

Retirement plan

Free orthodontic treatment

Job Type: Full-time

Salary: $18.00 - $24.00 per hour

Benefits:
401(k)

Dental insurance

Employee discount

Health insurance

Paid time off

Retirement plan

Vision insurance

Schedule:
8 hour shift

Work setting:
In-person

COVID-19 considerations:
Team members are required to be fully vaccinated by LA County Department of Public Health. We also enforce mask wear for patients and team members, social distancing, temperature checks, mouth rinses, etc.

Education:
High school or equivalent (Preferred)

Experience:
Dental billing: 2 years (Preferred)

Work Location: In person

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