Job description

My Name is Jaswanth Sai, I am a Sourcing Specialist at Intellectt Inc.
Currently, we are hiring a Operations Support at Santa Rosa, CA. If you are interested, please share your resume with me jaswanth@intellectt.comor call me +1 732-201-2369.

Role: Operations Support
Location: Santa Rosa, CA - 95403
Duration: 7 Months on W2

RESPONSIBILITIES
· Assist customers through implementation deliverables and provide application/product
· configuration throughout the product lifecycle
· Conduct presentations, product demonstrations and educational sessions
· Become a subject matter expert on the software, implementation methodology, processes and business operations
· Engage team members and leadership in troubleshooting customer issues
· Collaborate with multiple teams across business, including sales, customer service, and IT
· Manage and execute the project from beginning to end and act as the liaison between customers and internal teams
· Communicate project deliverables and make sure that tasks are executed on time, to budget and with high quality
· Provide complete and concise internal reporting for all engagements
· Identify ways to improve specific customer experience with the product; leverage tools and resources to address specific customer needs
· Collaborate with internal teams to resolve specific customer issues based on guidance
· from leadership; daily interactions with assigned customers
· Provide customer feedback to the product development team

QUALIFICATIONS AND EDUCATION
· Bachelor’s degree or equivalent experience in customer facing roles with demonstrated Competence 2-5 years working experience
· Eager for challenges that explore your full potential and want to develop market leading skills that will accelerate your career growth and progression

Job Types: Full-time, Contract

Salary: $22.00 - $25.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Santa Rosa, CA 95401: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Marketing: 1 year (Preferred)

Work Location: One location

Speak with the employer
+91 732-201-2369

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