Job description

Job Title: Marketing and Adult Services Specialist

Classification: Non-Exempt

Wages: Starts at $19.00/hour

Benefits: L&I, FICA, PFML, Retirement, Health Insurance Eligible,Vacation, Sick Leave, Holidays

Position Type: Full time, includes evenings

Supervisor: Library Director

Updated: April 20, 2023

Overview of position:

Whitman County Library is seeking a dynamic and motivated individual to help lead adult library programs and services for the library, and to help develop our social media presence. We are looking for someone who cares about their community and wants to have a career in a fun and flexible environment. The ideal candidate will be excited to try new things and help make the library a center point of contact for everyone in Whitman County.

Whitman County Library’s first priority is service to those we interact with while on duty, and we treat all patrons and staff members with respect and kindness. Whitman County Library staff plays an important role in and shares responsibility for providing residents in Whitman County with courteous, competent, and confidential service that reflects positively on the library as a whole.

As the face of the library, it is required that staff maintain a professional behavior, be punctual, follow dress code and keep their workspace tidy, organized and inviting.

This specialist position will work at the reference desk in the library, be responsible for a small number of adult programs every month, develop monthly newsletters for library events and programs, and create content for the library’s social media accounts.

Scope of position:

• This is a full time, 40 hour per week position based at the Colfax Branch.
• Ability to lift and carry 50 pounds; climb stairs; bend, stoop, reach with ease and stand for long periods of time.
• Ability to learn and effectively use the library computer system (Horizon), trouble-shooting of basic PC problems (hardware and software), effectively use email for internal and external communication, demonstrate competency with Microsoft Office, and use advanced search techniques on the internet.
• Responsible to be develop and lead adult services programs for the library, such as book clubs and author visits.
• Acts as main point of contact for library marketing/communication channels.
• Works at reference desk on main floor of library

Schedule:

• 9am-5pm OR 10am-6pm, Monday-Friday, depending on applicant preference
• Mondays and Fridays focused on marketing and adult services
• Tuesday/Wednesday/Thursday/ focused on reference duties

Library Specialist Responsibilities:

• Develops and leads adult programs for the library on a regular basis.
• Disseminates library communications through newsletters, flyers, and social media.
• Monitors and maintains library’s social media accounts.
• Promotes library programs and services through social media.
• Leads Adult Summer Reading every summer.
• Perform the full range of circulation duties including opening, closing procedures and related technologies; know the basics of reference and Reader’s Advisory.
• Assisting patrons with internet access and ensuring their technical needs are met.
• Assist with inquiries over the counter and via email or telephone.
• Assisting with library events – setting up and marketing meeting room and Center events, meetings and programs. This includes scheduling of the facilities, understanding and explaining the applications for use, explaining and assisting with basic marketing and posters, calendar postings, room set-up and other related tasks.
• Accepting payment of fines and clearing fees from accounts.
• Settling any disruptions or disturbances in the library and report to management as necessary
• While working evenings and weekends, serve as the person in charge, supervise library shelvers, and assume responsibility for the proper operation of the library.
• Attend staff meetings and/or keep abreast of all issues discussed during these meetings. Attend meetings, seminars, workshops and conferences when requested or required to meet the goals of the library.
• May be asked to sub at outlying branch locations when necessary.
• Work on Reference desk including all reference responsibilities such as answering email and telephone inquiries.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description is subject to change by the employer as the needs of the employer and requirements of the job change.

Library Assistant Requirements:

• High school diploma.
• Some experience in a customer service role.
• Basic computer literacy.
• Outstanding organizational skills.
• Attention to detail and good problem solving ability.
• Exceptional interpersonal skills.
• Excellent written and verbal communication.
• Experience with social media, especially Facebook and Instagram
• Experience with design software such as Canva

Applications will be reviewed immediately upon submission. This position is open until filled. Interested applicants can should fill out an employment application in-person or by visiting https://www.whitcolib.org/about/employment/.

Job Type: Full-time

Pay: $19.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Colfax, WA 99111: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in Colfax, WA 99111

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