Job description
JOB PURPOSE:
The Manager of Clinical Operations works with nursing leadership to support clinical initiatives identified at the system, entity, and department levels. The Manager of Clinical Operations collaborates with the Chief Nursing Officer and/or Chief Operating Officer, department directors and managers, physicians, and other hospital and system leadership, using Quality and Process Improvement methods.
Requirements
MINIMUM EDUCATION REQUIRED: Graduate of a Nursing program.
MINIMUM EXPERIENCE REQUIRED: Three (3) years of nursing experience in a hospital (inpatient roles) or clinical (outpatient roles) setting, including at least one (1) year of relevant leadership experience required.
MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW: Current nursing licensure in the state of Georgia with active, unrestricted license
- Demonstration of project management skills is required.
- Bachelor’s degree preferred
KEY RESPONSIBILITIES:
1. May, coordinate daily operations directly impacting patient care, delivery of customer service, human resources, cost and finances for assigned unit(s).
2. Coordinates efforts with department leadership to improve operational activities related to enhancing efficiencies, patient satisfaction, physician satisfaction, and cost-effective outcomes for clinical services.
3. Monitors departmental quality standards and regulatory compliance.
4. Collaborates with ancillary departments to develop strategic action plans that drive change and process improvements.
5. Responsible for monitoring progress towards goals related to compliance with standard operating process and procedures. Perform periodic audits, surveys, and organizational assessments.
6. Facilitates communication between relevant stakeholders and hospital departments.
7. Implements, monitors, and evaluates a standard work process that promotes collaborative clinical practice and ensures professional standards of practice.
8. All duties and patient interaction performed in accordance with QSS standards.
9. Collects, organizes and analyzes data in addition to generating and providing accurate and complete reports for management and/or regulatory agencies.
10. Attends and supports key leadership committees
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Diversity & Inclusion
At Piedmont Healthcare we embrace diverse ideas, perspectives, and skills to create a collaborative workplace where the best talent wants to succeed. We celebrate differences and recognize that they allow us to care for our community.
Excellence at Work
Piedmont is a certified Great Place to Work™- a national designation based on employee feedback about trust, workplace culture and experience. In 2019, Forbes named Piedmont one of Georgia’s 10 best employers and the highest-ranked healthcare provider.
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