Benefits you receive at Canoe Brook

• Medical, dental, vision, and a complimentary life insurance policy
• 401k plan with an employer match
• PTO for both full time and part time team members
• Team member referral program
• Certification cost assistance
• Yearly tenure bonus

Position: Life Engagement Director Dept/Division: Operations Reports To: Executive Director

Position Summary

This position develops, plans, and facilitates life engagement programming for the residents of the community

based on their rights, needs, and preferences with the concepts of independence, individuality, dignity, and

privacy in a homelike environment.

Essential Functions

Life Engagement Programming

• Develop, coordinate, and facilitate life engagement programming in conjunction with individual

residents’ negotiated service agreements. Based on resident occupancy, LED will be directly responsible

for resident engagement events approximately 3 days a week

• Lead and provide supervision to other Life Engagement team members outlining a clear plan to meet

and or achieve goals and outcomes

• Lead and develop all aspects of the day stay program in conjunction with other team members
• Assume primary responsibility for planning and facilitating all life engagement, family and in-house

marketing events. Communicate all large life engagement events with the Community Sales Director in

the event that they would want to invite prospects to these events

• Create 1-2 posts on community Facebook page each week of happy residents, community events, and

general reminders for families in accordance with Company social media guidelines. Photos of happy

residents should be uploaded multiple times each month to reassure families, promote life engagement

at your buildings, and improve search results

• Maintain a record of all team members’ and residents’ photo releases at the community—with a clear

understanding of any and all team members and residents who do not want their names and

photographs published

• Responsible for implementation, maintaining, communicating and training software used for life

engagement purposes

Customer Service

• Continually observe resident satisfaction with life engagement programming and look for opportunities

to engage resident families for feedback regarding individual resident preferences

• Communicate with community leadership and resident families regarding successes and challenges

observed while facilitating programs

• Arrange and Supervise the Transportation of residents and the process of transportation

Collaboration

• Market appropriate life engagement events, including Alzheimer’s support groups on free event listing

including G5 and Facebook. Assistance is available from the Home Office via the marketing assistant

• Participate in weekly event planning calls with the Community Sales Director and Vice President of

Marketing and Brand to brainstorm life engagement and marketing events and communicate life

engagement needs to the Home Office marketing office

• Participate in quarterly strategic/marketing planning meetings
• Educate residents, resident families, community leaders, and team members on the importance of life

engagement programming

• Serve as a resource for team members regarding opportunities for additional informal life engagement

activities outside of the scheduled programming

Successful Behavioral Attributes at Oxford Senior Living

• Humility: Share credit, emphasize team, and define success collectively rather than individually
• Positive Attitude: Display a “can-do” attitude focused on providing solutions
• Initiative: Action-oriented commitment to continuous improvement in all aspects of the business
• Emotional Intelligence: Serve the community by placing the needs of the community team members and

residents ahead of your own

Minimum Qualifications

• High School Diploma or G.E.D.
• Two (2) years of experience facilitating life engagement or activities programming for groups
• Valid Driver’s License

Preferred Qualifications

• Related education or certification in the areas of life engagement, recreational therapy, or activities

programming.

Physical Working Requirements

• While performing essential job function, the employee is frequently required to be able to stand, walk,

reach with hands and arms, stoop, kneel, crouch, do repetitive movement, sit and lift up to 50 lbs.

• Ability to read and interpret documents, have common sense understanding, and perform basic

mathematics

• Have vision and hearing adequate to perform essential job functions
• Follow OSHA guidelines and universal precautions

CBC