Job description

The Lending Services Manager ensures smooth daily operations and maintenance of centralized loan services.

Monday-Friday 8:00am-5:00pm
$110,000-$137,000/year + Benefits

Responsibilities:

• Assists Loan Documentation Officer with custom or complex loan documentation as needed.
• In conjunction with legal, develops customized loan documentation for complex loan structures.
• Assist Lending Servicing Officer with complex loan boarding and maintenance to new and existing loan credits as needed.
• Ensures department procedures are organized, current and up to date.
• Acts as intermediary between Loan Services and loan originations departments as needed.
• Researches, (re)designs and implements any new or existing procedures and/or best practices that will increase abilities to provide a world class experience to both internal and external customers.
• Collaborates with Loan Systems Administrators and other departments to create procedures applicable to loan application process.
• Remains current in loan servicing and operations through Virtual Trainer, class/WebEx trainings, user groups and conferences offered.
• Manages projects as assigned within the department.
• Interacts with vendors as necessary to find solutions to problems/challenges which may be presented.
• Coaches, develops and inspires associates to maximize their performance. Mentors others, fosters team work and innovation, supports in sales and service initiatives.
• Other duties as assigned.

Qualifications:

• HS Diploma
• 8+ years of experience in loan servicing
• Understanding of lending terms and loan structures
• Previous supervisory experience
• Knowledge of bank operations, lending processes, loan accounting systems, and real estate and construction terminology
• Understanding of Regulation Z, TRID, and National Flood Insurance Programs a plus
• Experience with LaserPro loan documentation software or similar a plus

Job Type: Full-time

Pay: $110,000.00 - $137,000.00 per year

Ability to commute/relocate:

• Goleta, CA 93117: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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