At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!

We are currently looking for a Lead Business Intelligence Developer to join our growing Operations team. In this role, you will be responsible for enabling data-driven strategic decisions. You will report to the Director of Operational Governance supporting the Operations Support and Innovation organization by analyzing data, providing insights and recommendations on courses of action, and developing a robust program benefits-tracking framework for several business units.

As a Lead Business Intelligence Developer, your duties will include:

• Responsible for enabling data-driven strategic decisions
• Analyst date, provide insights and recommendations on courses of action
• Develop robust program benefits-tracking framework for several business units
• Build end-to-end process for identifying and quantifying operations and financial impacts of projects and programs
• Assist in business case development to evaluate programs / projects, and systematically track the benefits that each project delivers over time
• Use quantitative and qualitative analysis and apply advanced statistical algorithms for the analysis of large-scale high-dimensional data across several business domains
• Anticipate, identify, prioritize, and conduct analysis that drives meaningful, timely change on KPIs and critical objectives established by the business units.

WHAT IT TAKES TO CATCH OUR EYE:

• Bachelor's degree in Business Management, Economics or similar field
• Background and experience in statistics, computer science, data science, or related field
• 8+ years of experience working in the telecommunications or technology industry
• Proficiency in SQL tools such as MS SQL, Oracle, Big Query, and MySQL
• Experience applying BI tools such as Web Focus, Qlik View, Qlik Sense, and Power BI
• Proficiency in MS Office suite
• Experience developing dashboards and metrics to measure and display results, and capturing insights that drive actions and outcomes
• Experience with financial models, reporting, and forecasting, including NPV analysis
• Experience supporting business case development using detailed calculations to quantify operational savings through call reduction, automation, dispatch prevention, efficiency, or similar measures
• Agile mindset, fostering an environment for proactive analytics to quickly assess and identify potential opportunities and root cause analysis
• Experience extracting, working and joining together large, disparate data sets, transforming them into clear and actionable insights
• Experience using leading business techniques and methodologies to create forecasts to identify system impacts and expected trends
• Adept at managing competing priorities and balancing planned and ad-hoc requests
• Strong interpersonal skills to build and maintain relationships with all stakeholders
• Effective written and oral communications skills and experience working with executives

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All your information will be kept confidential according to EEO guidelines.

WHY JOIN US?

We aspire to contemporary ways of working.

We are committed to being a leader in defining a new way to work because we recognize the changing mindset of today's workforce. We have a brand new, state-of-the-art corporate HQ in Charlotte, NC and our current priority is to make it a truly vibrant destination by hiring talent in the greater Charlotte area. Why? Because our purpose is to reimagine how people work, learn, play and connect!

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. We are committed to building a team as diverse as the customers we serve.

Diversity, equity and inclusion are at the center of our grounding belief in Being Real.

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer

For all applicants, please take a moment to review our Privacy Notices:

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice