Laboratory Admin
Job description
Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
- Medical/Prescription Drugs
- Dental
- Vision
- Flexible Spending Accounts (FSAs)
- Supplemental Health Plans
- 401(k) Plan – Company match dollar-for-dollar up to 5%
- Employee Stock Purchase Plan (ESPP)
- Supplemental Life Insurance
- Dependent Life Insurance
- Short- and Long-Term Disability buy-up
- Blueprint for Wellness
- Emotional Well-Being Resources
- Educational Assistance
- Paid time off / Health Time
- Variable Compensation Plans
- Sales Incentive Plans
This position serves as a central coordinator in a multi-department environment. Incumbents ensure more timely responses to client problems/questions.
- Performs the function of coordinating, routing and answering incoming client requests to various individuals within assigned laboratories. Will also provide formal responses to client's requests via out-going calls. May assist with test adds.
- Utilizing the company values, vision and mission and using a helpful and mature telephone presence, the Laboratory Administrator ensures all callers receive an appropriate response from his/her assigned lab areas.
- Performs data entry as well as being responsible for reagent storage upon receipt, signing for reagents upon deliver and keeping associated paperwork in order.
- Performs problem solving related activities such as small size samples, accessioning or thawed samples. Responsible for data gathering in order to address specific problems.
- Responsible for pulling samples for studies and will also act as a problem solver for test adds from lab services.
- Performs monthly tally of laboratory assays, reviews contents with Director or Department Head and forwards report to Medical Administration.
- Responsible for routinely keeping one or more laboratory libraries up-to-date as well as preparing photo copies of pertinent date and/or articles to Unit Supervisors, laboratory staff and others.
- Performs incoming and out-going clerical type purchasing activities for assigned departments.
- Responsible for report retrieval and generation activities. May photocopy and bind documents to be used by members of management. May organize and file TRFs for assigned laboratory.
- Answers phones for one or more departments depending on size of the assigned area.
- Other duties as assigned. This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position.
- Incumbent must undergo regular Client Services training in order to stay proficient in responding to client inquiries.
- Incumbent is expected to increase their knowledge of the laboratory environment up to and including sample processing in order to be more responsive to client needs.
- Must have computer skills (35+ wpm typing speed) and familiarity with word processing software.
- Strong organizational skills and professional telephone skills sets are also required.
EDUCATION
High School Diploma or Equivalent(Required)
LICENSECERTIFICATIONS
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