Who is Revenue Group?
Revenue Group was founded in 1994 with commitment to exceeding client expectations while maintaining an exceptional industry reputation. Revenue Group aims to be a premier full-service agency, always representing our clients with the highest possible regard. Our success is measured not only by financial achievement, but by the high level of opportunity offered to our team members, the relationships treasured with our clients, and a commitment to integrity within the community. Within the organization, Revenue Group relies on each and every team member to contribute their talents in order to succeed. The company provides ongoing training and all the technological tools needed to ensure client expectations are exceeded.

Our employees voted us Top Workplaces in 2022!

Our Mission:
Revenue Group is the leading business process outsourcing agency. We are committed to exceeding client expectations and maintaining an exceptional industry reputation in a rewarding stakeholder environment.

What Will Your Role Be?

This position is responsible for Tier 1 Information Technology (IT) support functions. Job functions include, but are not limited to: supporting the desktop computers, supporting the printers and copiers, performing basic network troubleshooting and support, deploying software and patches as needed, and any other IT functions.

• 1. Provide prompt Tier 1 support to users.
• 2. Assist with Tier 2 and Tier 3 support as needed.
• 3. Support and troubleshoot all desktop issues.
• 4. Support and troubleshoot all user software issues.
• 5. Support and troubleshoot all printers and copiers.

Hours: Full Time - Monday through Friday from 7am to 5pm (EST)

Location: 3711 Chester Avenue

Our Benefits:

• 100% Paid Training
• 401(k) matching
• Paid Time off (PTO) – Up to 10 days your first year!
• 8 Paid Holidays – Including your birthday!
• Referral Program
• Employee Assistance Program (EAP)
• Growth & Continued Training
• Dental & Vision insurance
• Health insurance (including Long & Short-Term Disability)
• Life insurance (Company Paid)

• Effective communication skills with other departments and clients.
• Experienced knowledge of data architecture and complex data linkage and reporting.
• Knowledge of data manipulation software including spreadsheets, and other common data transfer formats.
• Basic knowledge of various compliancy requirements including HIPAA, SOC, and PCI.
• High School diploma or GED preferred

PM21

EEO Statement:
We are an Equal Employment Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local laws.

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