ABOUT INTERNATIONAL STUDENT SERVICES:

Currently over 100 international students from 23 countries are pursuing their academic goals at GCC. The contributions made by this group, both socially and academically, have significantly enriched the diversity and vivacity of our campus. Located in the Academic Advisement Office, The International Student Services Specialist assists the International Student Advisor in providing a variety of support services in F-1 visa regulations, academic advisement, orientation, seminars and other activities to assist students in successfully completing their Associate degree. To learn more, please visit https://www.genesee.edu/admissions/international-students/

GENERAL FUNCTIONS:

The primary job responsibilities of this position are the recruitment, admission, and advisement of international students. This position will also serve as a DSO (Designated School Official) for the F visa programs. Other responsibilities include planning and hosting a summer non-credit cultural experience for summer international and non-native English-speaking students, SEVIS database maintenance and compliance with the Department of Homeland Security.

Travel is required periodically throughout the year. Other responsibilities include event planning and assisting with recruitment and registration events.

SPECIFIC RESPONSIBILITIES:

Assist prospective students in developing an understanding of the College and its programs by conducting interviews and conducting/organizing campus events. Events include but are not limited to information sessions, open houses, special events and group visits.

Evaluate international application materials and transcripts to insure completeness and appropriate placement into programs. Review may include domestic student foreign transcripts.

Coordinate and act as a DSO (Designated School Official). Duties include data entry and maintenance of the federal government's SEVIS (Student and Exchange Visitor Information System) database.

Plan and host a summer non-credit cultural experience for summer international and non-native English-speaking students.

Advise and register new and continuing international and other students throughout the academic year.

Manage international admissions email account and international contact database.

Maintain, monitor and communicate with prospective students through international platforms/databases. (i.e. International Student, edufair)

Actively participate in SUNY international meetings and open NAFSA collaborative webinars to enhance professional development and knowledge.

Provide advising services to students interested in transferring to other colleges and universities.

Collaborate with Athletics, College Village, Student Engagement and Inclusion, and various departments across campus in the onboarding, retention, and support of international and non-native English-speaking students.

Work cooperatively with College programs and staff to provide support to international students in the areas of registration, housing, transportation, cultural acclimation, wellness, and academics.

Assist international students in the following areas:

• Orientation
• Housing options
• Accessing required household goods
• Community integration, including bus schedules
• Securing social security numbers and bank accounts
• Locating medical services
• Accessing food and clothing needs
• Academic assistance
• On-campus employment opportunities
• Other areas as assigned

Research new opportunities to build relationships with international agencies and other transfer institutions such as colleges and ESL (English of a Second Language) programs.

Participate in domestic and international travel.

Help create, maintain, and disseminate a communication plan that includes international materials and communication targeted at various international populations.

Assist College administrative staff with the preparation of reports

Collaborate with the webmaster to maintain the international portion of the website.

Successfully complete Defensive Driving and a 15-passenger van driver training session; renew as necessary. Possess a valid New York State valid driver's license and maintain a clean driving record in order to drive the college van to include but not limited to: international arrival, Health Department for immunizations, and summer non-credit cultural excursions.

Perform other duties as assigned within the scope of Admissions and Student Success Center responsibilities.

Education

Bachelor's or Associate's degree required.

Experience

A minimum of three years' experience (or five with an Associate's) working with students or in a customer service role. Preference will be given for specific experience in the areas of international recruitment or advisement, college admissions, advisement, transfer, or financial aid.

Special Skills or Requirements

Must possess good interpersonal skills and exhibit a special interest in working with international students. Applicants must have the ability to analyze and interpret information and apply correct policies and procedures when decision-making. Detail oriented with the ability to work with minimal supervision. Ability to monitor and develop multiple on-going projects is required. Excellent Microsoft Office skills, with experience in Banner and SEVIS is desirable. Valid New York State driver's license, a clean driving record, and reliable transportation required. Must be able to demonstrate a strong commitment to diversity. Is mindful of and develops accessibility solutions that can accommodate all individuals to use GCC facilities without barriers, both digitally and physically.

SALARY AND CONDITIONS OF EMPLOYMENT:

This position requires evening and weekend assignments. Salary, benefits, and conditions of employment are as set by the GEA contract.