Integrated Product Unit Leader

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

In this role, you will be heading a team in the GPG Breakers & Enclosures, Electrification Smart Power (ELSP), driving efficient and cost effective production results to meet requirements, specifications and targets by coordinating and plant equipment, personnel and production processes. In this role, this position is responsible for supervising an assigned functional area within the operation that is associated to receiving, order fulfillment, or shipping activities. This position provides direct daily work guidance to Production Supervisors and 200 plus hourly associates and is required to function as the area continuous improvement (lean) champion. Reporting to the Operations Manager, you will monitor production lines to ensure that production of quality ABB products efficient manner.

Your responsibilities

• Strategy leadership: Creates, implements and reviews customer service strategy. Works together with Production and Sales Units to make optimization plan for the local product family to increase operational excellence and customer satisfaction in the delivery process of the product to the end customer
• Performance targets: Ensures achievement of established targets, through oversight and definition of improvement actions as needed. Focuses on achievement of inventory turn on finished goods, requested on time delivery and Net Promoter Score
• Order handling: Processes orders to ensure that customers receive accurate and timely delivery of products and acts as first port of call to customers questions and orders. Builds long term and sustainable customer relationships and prioritizes the work according to the defined criteria, in order to ensure consistent customer satisfaction
• Customer support: Ensures the resolution of customer issues (example order, technical, payment) by coordinating with Sales, Marketing, Product Marketing, Logistics and other internal and/or external teams. Coordinates resolution with after sales service Develops, implements and maintains customer support processes. Participates in customer support related development projects (example tools, competences, resources)
• Purchasing: Purchases products from feeder factories according to sales plan and forecast. Ensures the right stock level on finished goods
• Logistics: Develops and manages logistics operations to effectively control inbound and outbound shipping of products to customers. Handles import and export matters. Manages warehouse. Ensures on time delivery based on customer’s request
• Assembly: Handles small scale of final product assembly in the Country upon Business Unit request. Manages the assembly workshop and workers. Ensures quality, volume and on time delivery based on Business Unit standard and customer request
• Safety and integrity: Implement health, safety and environment (HSE) and business compliance standards and regulations in the country in the area of responsibility. Personally, lives the ABB values and Group standards
• Standards and governance: Implement and ensures compliance with global and local standards, rules, tools, policies and processes related to operations/project execution and shares functional best practices and lessons learned across the organization. People leadership and development Ensures that the area of responsibility is properly organized, staffed and directed

Your background

• Bachelor’s degree in business logistics or related field OR an equivalent combination of education and experience
• 5+ years distribution or manufacturing supervision experience
• Experience with Lean/Six Sigma problem solving tools
• Experience managing Salaried Associates
• Extensive knowledge of bill of materials and routings
• Knowledge of inventory and supply chain management
• Strong project management skills
• SAP Experience and technical ability to create new tools or processes that improve the planning/purchasing/scheduling process
• Demonstrated leadership capabilities, with a collaborative, solution focused approach
• Proficiency on Microsoft Products (Excel, Power Point, etc)
• Interfacing with other groups on matters that may involve negotiations requires ability to communicate effectively
• Strong communication skills (oral and written)
• Ability to motivate others towards a common set of objectives
• Must be analytical and well organized
• Proficiency in computer systems, including Microsoft Suite and data entry systems
• Requires ability to respond effectively to unforeseen developments and initiate actions to reduce adverse impact
• Candidates must already have a work authorization that would permit them to work for ABB in the US

More about us

ABB Smart Power is a global technology leader, with products and solutions that make power supplies smart, connected and protected. Its intelligent products and solutions make power more competitive by improving the energy efficiency, productivity and reliability of almost any operation. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.