Intake Specialist - Customer Support Associate
Job description
Are you looking for a customer service job with flexible scheduling? Do you have excellent communication skills? Saddle Rock Legal Group in Draper, UT is looking to hire a part-time or full-time Intake Specialist - Customer Support Associate. Can you provide excellent support to our clients while maintaining a professional demeanor? Does this sound like the perfect fit for you?
You are in control of your pay in this entry-level position at our legal group! This flexible role comes with a great hourly wage of $17.00. Plus you have the potential for $3 - $4 extra per hour in commissions and bonuses! We provide excellent benefits, including medical, dental, vision, 401(k), paid time off, paid holidays, and a health savings account. This Intake Specialist also works in our beautiful Draper, UT office which has periodic snacks, lunches, and access to a gym membership reimbursed by insurance. Is this appealing? If so, please keep reading!
WE ARE SADDLE ROCK LEGAL GROUP
Our firm is on the cutting edge of the legal space. With a business-like approach, we act as a marketing engine to find claimants for the best of the best litigators across the country. Our founding partner, Thomas L. Young, has recovered hundreds of millions of dollars for victims of various major disasters over the past 20 years. We, however, are entrepreneurs rather than attorneys. Through the means of high-quality, unique digital media and TV advertising, we educate and assist consumers, businesses, nonprofit organizations, and government entities in understanding their rights as they pertain to losses due to negligence or disaster. Our purpose is to make sure people are seen and heard.
We strive to create a down-to-earth culture based on integrity, innovation, and ethics, where we do things for the right reasons. With an emphasis on being loyal to our employees, we provide the training and support necessary for their success and development. The atmosphere at our law firm is fun and welcoming! Our employees enjoy various incentives and prizes as well as opportunities to connect and build relationships with one another over a friendly game of ping pong or during weekly company lunches. When you join our intake team, you become part of a legal group that values you and invests in your future!
A DAY IN THE LIFE OF AN INTAKE SPECIALIST - CUSTOMER SUPPORT ASSOCIATE
As an entry-level Intake Specialist - Customer Support Associate at our legal marketing firm, you have the exciting opportunity to connect victims of negligence and disasters with our attorneys while playing a critical role to help others claim the justice they deserve. In this flexible customer support role, you are responsible for engaging with current and prospective clients who have shown interest in our firm through various channels. With no cold calling required, you can focus on providing exceptional service and building genuine connections with each person you speak with.
When you engage with clients on the phone, you utilize your excellent listening and customer service skills to ask qualifying questions and determine how we can assist them. Your warm and friendly personality shines through, and you naturally create a connection with each person you speak to while helping them feel heard and valued. At the end of each shift, you feel proud of the positive impact you have had on our clients' lives and the vital role you play in our customer service team.
QUALIFICATIONS FOR AN INTAKE SPECIALIST - CUSTOMER SUPPORT ASSOCIATE
- Ability to write and speak English fluently
- High school diploma or equivalent
- 1+ year of experience in a customer-facing role in sales, call centers, or customer service
Being bilingual in this flexible customer service position would be a plus! We are looking for a driven and self-motivated individual to join our intake team. Are you great at time management? Can you effectively prioritize while juggling multiple tasks? Do you want to work with a legal group that gives you control over the amount of money you make? If yes, you might just be perfect for this entry-level Intake Specialist - Customer Support Associate position!
WORK SCHEDULE FOR AN INTAKE SPECIALIST - CUSTOMER SUPPORT ASSOCIATE
This flexible entry-level role on our customer service team has both part-time and full-time positions available. Full-time schedules start at 6 am, 7:30 am, or 9 am. Part-time employees have the option of working 6 am - 11 am, 11 am - 4 pm, or 4 pm - 9 pm. Weekend shifts are also available!
ARE YOU READY TO JOIN OUR LEGAL GROUP?
If you feel that you would be right for this entry-level customer service job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting with you about this flexible Intake Specialist - Customer Support Associate position at our legal group!
Location: 84020, 84070
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