Job description

Well-established manufacturing company in Natrona Heights is in need of an Inside Salesperson. Don't miss the fabulous benefits below!

Job Summary

The Inside Salesperson position serves as the liaison between the Customer and the Company, handling both incoming and outgoing customer activities.

Job Duties, Responsibilities and Requirements

1.Process all customer quotations and orders within MRP system and facilitate email and phone conversations regarding the quotes and orders. This includes quoting materials with suppliers, expediting, tracking order status, and making any necessary changes to the quotes/orders.

2. Make decisions on pricing and lead times following general guidelines and interest in what is best for the customer and the Company.

3. Receive incoming customer calls and emails pertaining to day-to-day business and customer feedback.

4. Receive, enter and communicate Customer Service Inquiries (CSI’s). This occurs any time there is a customer suggestion or complaint that is entered into the MRP, communicated internally and then resolved with the customer.

5. Plan and execute visits to top customers throughout the year.

Multitasking, creativity, timely problem solving and communication are key requirements for this position.

Minimum Qualifications/Experience/Skills

1. Prior Customer Service/Inside Sales experience in manufacturing or distribution.

2. Experience working with an MRP system

3. Basic computer skills with Outlook and Excel

4. Good oral and written communication skills

Company Benefits

• 5 day work week/OT available
• Shift differential
• Bonus program
• NTMA Apprenticeship Reimbursement Program
• Paid continuing education
• Gas allowance (during certain economic periods)
• Medical, Dental/Vision
• Flex Spending Account
• Life Insurance (100% company paid premium)
• ST & LT Disability (100% Company paid premium)
• 401K Plan ($.50 match up to 6%)
• Paid Holidays/Vacation/ETO
• Prescription safety glass reimbursement-$150 (every 2 yrs)
• Safety incentive
• Health club membership reimbursement
• Multi Machine Incentive
• Annual safety shoe allowance-$100
• Attractive employee referral program
• Tool purchase program
• Various company lunches provided throughout the year
• Local credit union sponsorship

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Overtime

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Natrona Heights, PA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 3 years (Preferred)
• Inside sales: 3 years (Preferred)
• MRP: 3 years (Preferred)

Work Location: In person

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