Job description
Position Overview
Who we are
Our Hotels
We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide.Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy., which is an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.
EOE: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. We are an equal opportunity employer with a commitment to diversity.
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disability Act.
Reference
2023-4184Your future, our legacy
Hotel
The Beverly Hills Hotel
Division & Department
Food & Beverage - In Room Dining
Job Title
In Room Dining Busperson
Contract Type
Permanent
Status
Full time
Position Overview
Our In Room Dining Bussers are the gems of our hotel! Entrusted with providing our guests with a bespoke and memorable experience measured to the highest standards of food quality and service delivery. Though skillfully trained, they never lose sight of their ultimate reasonability, to create lifelong memories for our guests.
What you'll get
As a In Room Dining Busperson at The Beverly Hills Hotel, here are just some of the great benefits you will receive:
Complimentary stays with breakfast included in all 9 Dorchester Collection hotels – stay twice a year at each hotel!
50% off at bars and restaurants within all of our Dorchester Collection hotels
World class development opportunities (Service Excellence Training, Diversity Equity Inclusion & Belonging Trainings, Monthly Lunch & Learns)
Social events throughout the year, including Quarterly Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala
Free Meals on Duty OR Workday Lunches in the form of a prepaid contactless card
Exclusive Access to a discount platform featuring 1000s of retailers
Competitive Medical, Dental, Vision Benefit
Competitive retirement scheme
As a In Room Dining Busperson at The Beverly Hills Hotel, your compensation will be $18.00 per hour.
What you'll do
A day in the life of our In Room Dining Busser… it demands high levels of energy in order to keep up. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the tasks that our In Room Dining Busser accomplish would be lengthy but the list below is essential to know.
Our In Room Dining Busser… are responsible for tabletop maintenance stock and maintain cleanliness of service stations to include supplies, condiments, clean linens, silverware, glassware, dishes, ice during their day. This will include cleaning and polishing all service supplies all to ensure our guests receives nothing but the best experience.
Sometimes our guests have special requests involving communicating all special guest requests to kitchen, putting together and delivering MLA amenities and gifts. Most of these requests are fulfilled by our In Room Dining Busser.
Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our In Room Dining Busser are relied upon to report these and work with several other positions to correct.
Communication is what keeps our departments running perfectly. Our In Room Dining Busser must communicate with other departments and extended hotel team in order to ensure the alignment remains.
The items shared are essential. However, to ensure consistency, our In Room Dining Busser are provided with specifics on how we care for their department and our hotel.
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms, talk or hear; and taste or smell. The employee frequently is required to walk and stoop, kneel or crouch. Ability to stand for long periods (more than 8 hours).The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
What you'll bring
- All of our employees are ambassadors of our Vision, Values and culture. Our In Room Dining Busser do this with all they do.
English is the primary language used in our hotel. Our In Room Dining Busser must feel comfortable communicating in this language.
Attention to detail is critical for our this role.
We pride in nurturing an environment where Working Together is a must. Our In Room Dining Busser are our biggest champions of this.
Our hotels operate nonstop, this require flexibility from everyone on the team.
Position location
Job Location
USA
Location
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