Job description

JOB PURPOSE:

The In-Home Outreach Counselor - Family Preservation program provides in-home/outreach counseling services and case management for clients/families in the DCFS Family Preservation Program in the San Gabriel Valley.

ESSENTIAL JOB FUNCTIONS:

• Provide child risk assessment for possible child abuse and neglect for each child in the Family Preservation Program at the child's home.
• Consult the DCFS Child Abuse Hotline as needed and complete report within 24 hours.
• Collaborate with DCFS CSWs and Dept. of Probation/Probation Officer in a team-based approach.
• Provide weekly in-home counseling services and/or child follow-up visits as well as provide any supplemental services as needed when needed.
• Provide crisis intervention (3 hour response, 24 hours a day, 7 days a week to resolve emergent issues/situations which threaten the stability of the home and/or safety of the child[ren] to remain in the home) via cell phone and subsequent face-to-face response, as needed and appropriate.
• On call 24/7 and carry agency cell phone to respond to client, CSWs, and agency phone calls.
• Provide case management services and link clients to all indicated services.
• Meet service rate and documentation/paperwork quantity/quality expectations and deadlines.
• Continuous consultation with manager and relevant supervisors to meet clinical quality expectations.
• Initiate, organize, and complete all MCPCs for assigned clients.
• Complete all Auxiliary and Discretionary Fund Requests.
• All other relevant duties as assigned by Program Director and Clinical Supervisor - Family Preservation.

COMPETENCIES:

Ethical Practice - Integrate core values, integrity and accountability throughout all organizational and business practices.

• Demonstrate a high level of integrity in assuming responsibility for actions.
• Ability to maintain strict confidentiality in varied situations.
• Demonstrate adherence to accepted ethical and behavioral standards of conduct.

Critical/Clinical Evaluation - Interpret information to make decisions and recommendations.

• Good analytical skills within the scope of clinical education and experience.
• Knowledge of effective clinical treatment services for children/adolescents/TAY/adults.
• Strong diagnostic skills, knowledge of and emphasis on family systems therapy, psycho-education and group modalities.
• Ability to analyze and interpret data to determine treatment recommendations and priorities.
• Ability to prevent and manage behavior that is harmful to self or others.

Cultural Competency and Diversity – Demonstrate competency in understanding policies, procedures, practices, and organizational infrastructure to support the delivery of culturally and linguistically sensitive and appropriate health care services where culture is broadly defined.

• Ability to provide effective, equitable, understandable, and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy, and other communication needs.
• Understand and utilize The National Standards for Culturally and Linguistically Appropriate Services (CLAS), U.S. Department of Health and Human Services, Office of Minority Health, 2013.

Professionalism – Present and maintain a professional image in all internal and external center activities.

• Ability to work with clients and staff in a professional manner.
• Participate in continuing professional development.
• Ability to embrace and implement change.
• Ability to work independently and as part of a team, demonstrate accuracy and thoroughness, and identify ways to improve and promote quality.
• Adheres to Agency Policies and Procedures at all times.
• Assumes responsibility and accountability for all job duties and individual errors; engages in correction and prevention process when errors are made.

Results-Oriented / Work Organization/Planning – Focus on the desired result of one’s own or one’s unit work, setting challenging goals, focusing effort on the goals, and meet or exceed them.

• Set and achieve goals for self-development and progress.
• Have a strong sense of urgency about solving problems and getting work done.
• Ability to work well and maintain composure under pressure conditions.
• Ability to multi-task, set priorities and organize work responsibilities to ensure completion of assigned tasks within preset timeframes.
• Excellent organizational skills.

Relationship Management / Teamwork - Manage interactions effectively and meaningfully with individuals, groups, and/or communities.

• Ability to manage internal and external relationships in ways that promote the best interests of all parties.
• Ability to promote cooperation and commitment within a team to achieve goals and deliverables.
• Ability to treat employees, volunteers, clientele and outside entities with dignity and respect.
• Ability to coordinate services for each individual served, and understand the individual’s needs, and the range, intensity, and duration of care, habilitation, or rehabilitation they require.

Communication and Interpersonal Interaction – Effectively exchange information.

• Ability to effectively communicate and work cooperatively with employees, volunteers, clientele and outside entities of diverse cultures, education, social, and economic backgrounds.
• Ability to provide clear, concise information to others in verbal, written, electronic and other communication formats for public and organizational consumption.
• Ability to listen actively and empathetically to the views of others.
• Ability to confront difficult issues and situations and find resolutions.

Technical Expertise – Demonstrate competency in understanding and mastering skills and technology needed to perform job duties.

• Ability to independently use standard office equipment such as fax, phone, printer, copier, scanner, computer.
• Ability to independently use and learn necessary software programs associated with job duties such as both internal and external Family Assessment Form (FAF) and Microsoft Office Suite (Word, Outlook, etc.).

WORK SCHEDULE: (subject to change based on Center’s needs)

Work-Week: Sunday – Saturday

• Actual work schedule as agreed with Direct Supervisor and based on business/program needs.
• Looking for both full time and part time positions. Full time would be benefited position.

MINIMUM QUALIFICATIONS:

• Master's Degree in Social Work, Psychology or Related discipline required;
• Minimum of two years of practical clinical experience or a Bachelor Degree and enrolled in a Master's Program with at least 4 years of field and clinical experience and related educational background
• Demonstrated ability to write and speak English/Spanish well, English/Spanish proficiency preferred.
• Must maintain a valid California driver’s license, insurance and driving record which complies with agency’s insurance carrier standards.
• Requires the ability to independently use a computer, possess good communication/computer skills, have Microsoft Office skills, and learn necessary computer programs.

PHYSICAL REQUIREMENTS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to:
• Walk
• Use hands to finger
• Handle or feel objects, tools, or controls, and talk or hear
• Stand and sit
• Reach with hands and arms, and stoop, kneel, crouch, or possibly crawl.
• Occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.'

Job Type: Full-time

Pay: $21.50 - $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

COVID-19 considerations:
The Boys and Girls Club of West San Gabriel Valley has implemented a mandatory vaccination policy, effective June 22, 2021, requiring COVID-19 vaccination(s) for all employees who work with youth.

Work Location: One location

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