Come be a part of something bigger!

Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:

• Full Time employees have access to Medical and Dental insurance to fit your needs
• Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)
• 401K match (Let us help you build your financial future)
• Companywide Hotel Room Discounts (Who doesn’t love to get away)
• Paid Time Off
• Employee Assistance Program (We are here to support you)
• Employee family events (bring the kids!)
• Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
• Many more, please inquire for more details

At Pyramid Global Hospitality, we recognize our people are empowered to be the difference. We are a group of forward-thinking professionals whose mission is to make hospitality better for our associates, guests and partners. Our purpose is to create value, and the Human Resources team leads by example. We are looking for a Human Resources Generalist to bring energy, excitement and professionalism to our team in Portland, Oregon.

What you will have an opportunity to do:

The Human Resources Generalist is primarily responsible for supporting day-to-day tasks of the Human Resources department, including but not limited to tasks relating to recruitment and hiring, employee relations, training and development, compensation and benefits, compliance with all applicable employment Federal, State and Local laws and regulations regarding employment practices (e.g., EEO, FMLA, CFRA, ADA, FEHA, etc.).

Administration and General HR Support

• Answer phone calls and record messages.

• Assist employees with requests.

• Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary.

• Inform Human Resources management of issues related to employee relations within the division or property.

• Generate Human Resources data reports as necessary.

• Create and type office correspondence using computer.

• Serve as Human Resources subject matter expert and participate on project teams.

• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.

• Prepare and respond to verification of employment letters

• Schedule meetings, interviews, HR events etc. and maintain the team’s agenda. Attend designated meetings, take minutes, and distribute.

• Complete and maintain data entry into Workday system. Compile reports from the database as needed. Produce and submit reports on general HR activity.

• Report to Human Resources Director any employee complaints, relating to benefits, paychecks, manager/employee relations issues, etc.

• Fulfill a variety of employee needs including but not limited to: provision of name tags, parking passes, direct deposit forms, employment verification letters, etc.

• General HR office support including process requests for overnight mail and other delivery/messenger services; Prepare and send faxes; receive and distribute faxes to appropriate personnel; Make photocopies; Type correspondence, memos and reports.

• Maintain current knowledge of all benefit programs. Effectively communicate and promote employee benefit plans; answer all employee questions or refer them to appropriate resources.

• Order and stock HR office supplies.

• Retrieve and distribute HR departmental mail.

Recruitment and New Hires

• Manage the pre‐hire screening process: administer drug tests, background checks, prepare offer letters and reference checks. Work with HR team to move candidates along in the WD tool.

• Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards.

• Process all newly hired employees, ensuring completion of all required paperwork in WD. Maintain an accurate I‐9 system, ensuring that there is a current I‐9 for all employees.

• Monitor E-Verify System.

• Create and maintain new hire and personnel files and enter them into Human Resources Information Systems.

• Schedule employee for orientation.

• Assist with orientation of new employees.

• Train new hires on Human Resources processes, programs, policies, information systems, etc.

• Monitor and assist managers/supervisors with hiring processes and issues.

Employee, Candidate and Guest Service

• Anticipate employee and guest needs, respond promptly and acknowledge all customers, however busy and whatever time of day.

• Answer phones and greet all individuals arriving at the HR office. Respond appropriately to all requests.

• Maintain employee communication areas such as bulletin boards, cafeteria, employee entrances and locker rooms.

• Maintain friendly, positive employee relations at all times.

Other Duties

• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.

• Maintain knowledge of all hotel services/features and hours of operation.

• Other duties and responsibilities may be assigned.

Qualifications and Skills

A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency.

• Track record of delivering exceptional service experience

• Strong written and verbal communication skills

• Preferred one to two years of experience

What are we looking for?

Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.