Job description

Executive Director – ABA Centers of America
Cambridge, MA

About ABA Centers of America

ABA Centers of America provides ABA (Applied Behavior Analysis) therapy and diagnostic services to people with autism. We help clients and families in our centers, in homes, and in the community. Our company began with one person trying to get help for two young family members with autism. Now our goal is to bring ABA therapy to as many clients as possible. Our clinics are in multiple locations, and we are expanding rapidly but with careful attention to planning and resources. Client care is at the center of everything we do.

Leadership Opportunity

Are you a natural leader with hands-on experience running a healthcare business? Do you have strong communication and management skills? Have you built a successful career by managing a high-performing team? ABA Centers of America is looking for someone like you to run one of our clinics in the ABA field and provide exceptional services to our clients.

Under the direction of the Regional Director of Operations, the Executive Director oversees the daily operations of a single location and its team members. The Executive Director will lead and direct the operational and financial performance of the center, ensure the proper implementation of healthcare laws and regulations in daily practices, and hold accountability for the center’s performance in all aspects of the business.

What You’ll Do

• Develop, execute, and oversee the operational, financial and clinical objectives of the center for operational efficiency, financial performance, clinical quality, and strategic growth of ABA services in the local market
• Review and manage operating metrics and performance indicators established for the center and region, including team member recruitment, new client intake to services, scheduled treatment hours, scheduled billable hours for clinicians, and other operational and financial measures
• Engage with the recruitment team to interview, attract and retain top clinical talent for the center
• Manage clinician and client missed hours reports and work with Lead RBTs to manage variance from scheduled hours
• Work with the Clinical Director and Director of Training & Professional Development to monitor clinical quality metrics, schedule training sessions and evaluate program effectiveness
• Convene weekly staff meetings to address client issues and concerns, client and team member scheduling matters, professional training, program development and performance matters
• Coordinate with Admissions and the Client Care Coordinator to understand new client circumstances, the intensity of services required, the anticipated schedule of services, and team member assignments
• Oversee the scheduling of team members to manage the appropriate assignment of clients and service hours effectively
• Participate in regional administrative meetings, workgroups and best practices sessions
• Establish strong relationships with referral sources through continuous community outreach activities
• Demonstrate the company’s cultural values, fostering healthy working relationships and enhancing the coordination of the team to ensure the successful accomplishment of the company’s goals and objectives
• Mediate and diffuse any tension concerning clients, caregivers, or team members that may arise in the center

Education, Work-Experience, and Other Requirements

• Master's degree in Business Administration
• Financial analysis: 7+ years
• Management with P&L accountability: 7+ years
• Healthcare experience: 12+ years (preferred)
• Willingness to travel: 25% (preferred)
• Willingness to submit to drug and background screenings

Benefits

• 15 days of paid time off
• 100% company-paid medical insurance plan option
• Dental, vision, long-term disability, and life insurance
• Generous 401(k) match
• High bonus potential based on performance

ABA Centers of America Culture

ABA Centers of America is an environment propelled by collaboration through our team-member philosophy: “Empowering Your Ambition.” That means we want to do everything we can to help team members fulfill their professional goals.

Most importantly, ABA Centers of America team members understand that clients come first and are at the center of everything we do.

Job Type: Full-time

Pay: $150,000.00 - $190,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Cambridge, MA 02140: Reliably commute or planning to relocate before starting work (Required)

Education:

• Master's (Required)

Experience:

• Financial analysis: 7 years (Required)
• Healthcare management: 10 years (Required)
• Profit & loss: 7 years (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

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