Job description

ESTHETICIAN/RECEPTIONIST

Are you a licensed Esthetician experienced in performing Laser Hair removal, IPL, Hydra Facials and chemical peels? If so, we'd love to hear from you!

We're looking for a licensed esthetician to join our team. Earn an hourly wage + team-based incentive. Eligibility for incentive begins after 90 days of service.

The ideal candidate has at least one year as an Esthetician in a medical spa, and maintains a professional appearance and friendly, cheerful demeanor at all times. The environment is fast paced. The ability to multi-task and adapt to changing demands is important. Excellent communications are required to educate patients about products and services.

KEEP READING TO LEARN ABOUT THESE ROLES!

Esthetician Role

• Your time will be spent in the treatment room providing services to patients. Services include IPL Photo Facial, Hydrafacial, MicroNeedling, Dermaplaning, Laser Hair Removal, and chemical peels.
• EXPERIENCE IS REQUIRED, but there is still a lot to learn! The successful candidate will be a quick learner and engaged in the process.
• The role of the Esthetician is to provide an excellent patient experience and outcome. Relationship building is the key to success in building long term relationships with patients. Active listening and education is critical while assessing the patient and creating treatment plans.
• Patient Education is important. Recognize the opportunity to cross-sell services and upsell products to enhance outcomes.
• Reminder calls and follow up post service to patients as needed
• Assisting the clinical staff when necessary
• Perform other related duties as assigned
• Must protect patient confidentiality

You will also cover the front desk 8-10 per week, more when needed to cover PTO. Initially more time will be spent cover the front desk as you learn SBS culture, workflows, and train on the services and medical grade products offered. Experience with Nextech EMR is plus.

RECEPTIONIST DUTIES:

• General duties include answering phone calls, making appointments, checking in and checking out patients, and scanning records, inputting/updating medical records.
• The Receptionist maintains a friendly, cheerful disposion at all times and is engaged in patient care, dedicated to the efficient functioning of the medical facility, and adaptable to changes in the facility protocols and/or physician needs.
• There is a lot to learn so the successful candidate will be eager- a quick learner and engaged in the process!
• Ability to multi-task and maintain awareness of all activity at the front desk and in the reception area.
• Adaptability is important to adjust with changing demands.
• Maintaining a clean and tidy reception area
• The remainder of your time will be spent in the treatment room. See Esthetician description above.

Qualifications

• Current Aesthetician certification and Iowa State License.
• High School graduate or better.
• Must have reliable transportation.
• This person must be flexible, positive, and friendly.
• We require a team player who has an excellent attendance record.
• This job requires a lot of multitasking, so we need someone who can learn quickly and adapt to changing workloads.
• Qualified applicants must have excellent customer service skills, good computer skills, and previous experience as a receptionist.
• There are lots of medical procedures to learn, so we need someone with self-motivation in this fast-paced environment.
• 1 year of experience as a Medical Spa Esthetician
• Knowledge of Nextech medical software is a plus.
• Strong keyboarding skills with knowledge of Microsoft Word and Outlook
• Must be meticulous and accurate when working with patient data
• Possess solid customer service skills with a friendly personality
• Have professional phone manner and strong verbal communication skills
• For patient communications, must be able to write well without grammatical or spelling errors
• Project professional appearance and have high grooming standards
• Must be reliable and not have unauthorized absences or tardiness
• Positive work references required
• All professional references are checked
• Hours of operation are M,T,W,TH 9:00-7:00 (8-10 hour shift) and FRI 9-5.
• Must be able to work 40 hours within hours of operation.

PAY: 15.00 - 20.00/ hour plus incentive

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Evening shift

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• West Des Moines, IA 50266: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Can you work up to 40 variable hours during the hours of operation?
• Are you a certified Esthetician licensed to work in the state of Iowa?
• What services have you performed?
• Do you have 1 year experience treating patients in a medical spa?

Work Location: In person

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