Purpose:
Functions as an Emergency Department team member by working with the nursing staff in direct and indirect nursing care of the patient. This includes but is not limited to clerical duties, computer use, stocking, ordering supplies, cleaning, data collection, patient transportation, and public relations.

Responsibilities:

• Places orders through the Ibex documentation system. Answers telephone professionally and appropriately - 3 lines that override
• Laboratory - Labels print in ER. Assures blood work is completed with labels gone. Transporting specimens. Verify cath vs. clear void specimen. Abnormal results to a physician immediately.
• Consultations - notifies consults, documents time notified, monitors return calls for re-notification and documentation.
• EKG - places orders, and charges all EKGs. Reviews all EKGs for the name. If no name, must review all EKGs to assure and clarify the name.
• Assists in the orientation of all new Emergency Department staff: nursing, trauma assistants, and secretaries.
• EKG - places orders, and charges all EKGs. Reviews all EKGs for the name. If no name, must review all EKGs to assure and clarify the name.
• Trauma - Responsible for trauma paging system and troubleshooting. Responsible for consulting physicians during traumas. Responsible for triaging patients into Ibex before documentation and orders can be completed. Notify air/ground transportation. Responsible for completing trauma response record
• Department Orders - Responsible for clerical and clinical supplies ordering and stocking.
• Radiology - Assures BUN/Creat are drawn or the patient is older than 65 years old that IV contrast may be needed. Call results to CT before the scan. ID allergies when placing orders. Abnormal results to the physician
• EMS Room - Responsible for stocking EMS pyxis, linen removal, and dietary needs
• Demonstrates flexibility in response to increases in patient flow and emergency conditions and sets appropriate priorities.
• Knowledge of Code Grey Protocol and activation
• Assist Patient Care when asked with Transporting patients to CT. Assists in and out of bed to the bathroom. Assists with food trays and patient/family needs. Assists on/off bedpans. Holding patients for treatments. Answers call bells. Assist with any other request.
• Old Chart/Films - Need to assure records, and films to the floor; if not sent, transport of these things to the floor.
• EMS Radio - Responsible for assuring command sheets are on the chart with the correct name and information. Answers radio when available.

Education and Formal Training Required: Must be a graduate from a medical secretarial program, or medical assistant program, 2 years active EMS experience as EMT or EMT/P, or equivalent experience. Experience Required: None Specific abilities: 1. Adapt to constant change inherent in healthcare. 2. Maintain good working relationships with the Medical Staff, Administration, and other departmental personnel who are involved in the care of patients.

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran