Job description
Your Role: This position will provide support to the Transportation Department in coordination with customer, suppliers, drivers, and other Dot/DTI employees.
Provide excellent customer service to both internal and external customers- Schedule appointments with customers via phone, email, or web-based formats
- Communicate with drivers on schedules and work assignments
- Work with multiple departments and manage a diverse and hectic workload
- Apply lean thinking and tools to identify and eliminate waste in all areas of the position
Role Specifics:
- Schedule: Monday - Friday. Hours: 9:00am - 6:00pm
- Work Environment: Some exposure to garage / shop environment
- Utilize data analysis and interpretation
- High school diploma or General Equivalency Degree
- Ability to think critically and make independent decisions
- Computer skills, including knowledge of Microsoft Office programs
- Ability to multi-task and work in a fast-paced environment
- Logistics/Transportation experience
- Customer service experience
- Experience working in both team and independent settings
- Exceptional organizational and communication skills
- Meticulous attention to detail
- Competitive pay – Range: $15.85 - $23.77 per hour
- Highly competitive benefits package
- Family-friendly work environment
- Ongoing training and development
Safety: This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations, exercise and promotes safe behaviors and show unyielding support of programs, rules and policies regarding safety.
EOE/AA Employer: Dot believes all persons are entitled to equal employment opportunities. Dot will not discriminate against its employees or applicants for employment because of sex, race, color, religion, national origin, age, sexual orientation, disability, or veteran status or other basic classes protected by applicable federal or state law provided they are qualified for
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