Job Responsibilities:

• Manages digital presence of the portfolio across Brand and Third-Party sites and verifies proper execution and performance of content.
• Audit online listings such as websites, listings, and social media to ensure current content.
• Manages internal and external partners to verify deliverables are executed to support hotel strategy.
• Guides hotels on implementing Brand content, OTA content (via respective extranet sites) and Third-Party/Group Site content (via respective content management systems).
• Manages photography distribution including search photos, pre-arrival photos, and photo gallery management on brand.com and OTAs.
• Manages online presence with an emphasis on creating unique and engaging content for branded hotel websites.
• Works with designated hotels and agencies to ensure that hotel websites are optimized using current best practices for SEO.
• Utilizes current reporting from agencies, brands, and Google Analytics to drive improved content and marketing initiatives and decisions.
• Conduct and track on-going email marketing campaigns, as applicable.
• Compile daily/weekly/monthly reports and packets as directed by Revenue Management team.
• Sit in on weekly revenue meetings, as needed.
• Support individual properties / revenue managers with group inventory management.
• Build and maintain strong relationships with Revenue Managers and client hotels.
• Daily/Weekly/Monthly STR reporting when segmentation is needed.
• Input revenue statistics/daily actuals into Forecast Masters.
• Manage relationships with THG and other related properties and sales associates through the efficient use of the sales and property related data management systems.
• Any additional tasks as assigned by Vice President of Sales & Marketing

Hours and Attendance:

• Full-time, 40 hours a week
• Role can be fully remote

Job Requirements:

• 1+ years’ experience with reservations and rate management in the hospitality industry. Proficiency in with Microsoft products, such as excel, word, power point and outlook.
• High School Diploma or equivalent.
• Ability to listen effectively and to speak English clearly to communicate with customers and team members and prepare written complex reports of room availability and revenues generated.
• Must have coordinating skills as pertains to determining time, place and sequence of operations or action.
• Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
• Ability to analyze information and make effective judgments.
• All team members must maintain a neat, clean and well‐groomed appearance (specific standards available).

Amazing Benefits At A Glance:

• Insurance: Medical, dental, vision insurance available for full-time employees and their family; Short-term and Long-term Disability Insurance; Supplemental Life Insurance; and Flexible Savings Account
• Retirement: After 6 months of employment, employees are eligible to enroll for 401k with up to a 5% company match
• Paid Time Off: Vacation Time - 80 hours on your first 3 years of service; For Washington State employees: Sick Time – 1 hour accrued per 30 hours worked
• Paid Holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day
• Other benefits: Payactiv- same day pay up to $100 per pay period, Career Growth Opportunities/ Manager Training Program, Reduced Room Rates throughout the portfolio, Third Party Perks (Movie Tickets, Attractions, Other)