Job Detail

• Job Code 709860
• Tax Term W2 Hourly1099Corp To Corp
• Career Level Entry Level
• Experience 2 Years
• US Work Status US CitizenGreen Card Holder
• Job Duration 12 Months
• Qualifications Bachelor's Degree

Job Description

Excelraise, LLC is a rapidly growing full service IT solutions integrator and talent management company headquartered in Denver, CO. Our valued client*s includes fortune 500 companies, Government Agencies.

Currently we are looking for a qualified individual to work as a Desktop Support Technician with our direct client in Tifton/Valdosta area – Georgia.

***Local Candidates in the Tifton/Valdosta area***

***MUST WORK ON-SITE IN ASSIGNED COVERAGE AREA***

Responsibilities:

• Imaging, deployment & technical support of laptops, desktops & peripherals to in-house & remote customers. Configure & support desktop applications & ensure configurations comply with IT policies. Date backup & restore, hardware surplus.
• Provide onsite desktop support for customers located within assigned locations.
• Troubleshoot end user workstation and peripheral problems and effectively diagnose and resolve issues remotely and in person.
• Ensure that end user applications and equipment continue to work as expected and are in compliance with all applicable policies, procedures, and rules.
• Install & support network devices providing business critical service
• Perform end user data back-up and recovery ensuring attention to detail

Basic Qualifications:

• Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college
• Experience with troubleshooting network connectivity issues in both LAN and WAN environments
• Experience imaging and deploying laptops
• Experience providing desktop/laptop computer hardware support
• Experience supporting Microsoft Outlook email client
• Experience supporting Microsoft Office 2013 or higher
• Experience supporting remote workers and troubleshooting VPN and remote technology issues
• Experience with Bitlocker encryption, antivirus, and malware/spyware removal software
• A+ Certification or Network+ Certification (MUST UPLOAD CERTIFICATION)
• Experience with local and network printer troubleshooting and repair
• Technical support experience in a Windows 10 PC environment
• Experience supporting Cisco VoIP phones and Jabber client
• Setup and install computers for New Hire On-Boarding’s and Off-Boarding’s
• Experience in an Active Directory Domain environment.