Customer Service Representative/Scale House Attendant

Full Time
Goldsboro, NC 27530
Posted
Job description

Wall Recycling is seeking a Customer Service Representative/Non-Ferrous Scale House Attendant. The right candidate will also work as a Scale House Attendant, will have great customer service skills, be a team player and able to multi-task in a fast-paced environment.

Job Description:

  • Deliver the highest level of quality service to our customers
  • Be able to perform Data Entry tasks using Microsoft Office, Word, Etc.
  • Weighing trucks/vehicles coming in and going out
  • Issuing tickets to customer and recording all information in a computerized weighing system
  • Tracking weights
  • Running daily reports

Job Requirements:

  • Attention to Detail
  • Multi-tasker
  • Must be computer proficient (Microsoft Office)
  • Must be a team player
  • Good customer service skills
  • Able to work with or without supervision
  • Reliable transportation (need to always be on time)
  • Good time management skills to ensure assigned responsibilities are completed in an efficient manner
  • Good communication skills; able to effectively communicate to all levels of management and customers
  • Strong active listening skills: give full attention to what other people are saying, taking time to understand the points being made, asking questions when appropriate, and letting others fully state their ideas
  • Grasps concepts quickly and have good follow through skills; adheres to work schedule and follows through on challenges as they arise; maintain a positive outlook
  • Excellent written and verbal presentation skills
  • Excellent self-motivation skills; maintain a feeling of pride in work; has a strong work ethic and strives to achieve all goals
  • Trustworthy and always maintains the highest level of confidentiality
  • High energy, friendly and engaging
  • Excellent service orientation, actively looks for ways to help people

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • No experience needed

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Work setting:

  • In-person

Ability to commute/relocate:

  • Goldsboro, NC 27530: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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