Job description

We are looking for a charismatic and positive individual to greet visitors when they come to the office or handle their inquiries on the telephone.

Main Job Tasks and Responsibilities

- answer, screen, and direct telephone inquiries

- take efficient messages and relay when necessary

-greet and direct visitors entering organization

-handle queries from the public and customers

-monitor visitor access and maintain security awareness

-provide general administrative support

-other duties as assigned by Agency Owner

Responsibilities

· Cross-Sell existing customers additional products and services by asking fact finding questions and providing solutions.

· Work the front lines of customer service to generate the very first positive impression clients get about our agency

· Handle customer inquiries and complaints

· Troubleshoot and resolve product issues and concerns

· Document and update customer records based on interactions

· Learn our products, services, and world-class business techniques with our training

Requirements

· Possess an upbeat, positive and enthusiastic attitude.

· Proficiency to multi-task, follow-thru and follow-up.

· Excellent Communication/interpersonal skills.

· Professional phone etiquette.

· Be able to obtain or currently possess a Property & Casualty insurance license.

· Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.

· Ability to obtain or possess an active Life & Health Insurance license

Benefits

Weekends Off

Holidays Off

Career Development & Growth

Hands On Training

Job Type: Part-time

Pay: $12.00 - $15.00 per hour

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Temple, TX 76504: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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