Job description

UACL Logistics, LLC a subsidiary of Universal Logistics Holdings Inc. is in search of candidates to fill a Customer Service Billing Coordinator opening within their corporate office located in Warren, MI.

This coordinator is responsible for performing functions within the rating and billing department and supporting the customer on-boarding department. This coordinator will audit all documentation per the guidelines of Sarbanes Oxley, which include ensuring the charges are correctly entered on the customer invoice, utilizing customer and agent specific noted requirements as necessary while maintaining company standards for charges such as fuel, tarp, and insurance, and generating the invoice to the customer.

In addition to these responsibilities the coordinator will support customer on-boarding by reviewing broker and customer contracts, trailer interchange agreements, processing customer insurance certificates, credit requests, and setting up new customers.

Responsibilities will include but not be limited to:

• Customer invoicing
• Calling agents, directors of business development, customers, and other company personnel to resolve billing issues
• Reviewing contracts
• Setting up new customers

The ideal candidate should possess the following:

• One year experience in a related office setting
• Knowledge of data processing
• Excellent written and verbal communication skills
• Knowledge of Microsoft Excel and Word
• Ability to independently solve problems and see them through to resolution
• Ability to provide excellent customer service both internally and externally
• Knowledge of TL2000 AS400 is a plus but not required

UACL Logistics, LLC offers a competitive base salary and benefits package including medical, dental, 401K, and vacation in addition to offering upward mobility within the company. If you are an energetic, self-motivated individual with the drive to become part of a growing organization, please reply with an attachment of your resume and salary requirements for consideration.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person

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