Posting Number

req14611

Department

Parking and Transportation

Department Website Link

https://parking.arizona.edu/

Location

Main Campus

Address

Tucson, AZ USA

Position Highlights

Please Note: The number of openings has been updated from 1 to 2.

The University of Arizona's Parking and Transportation Services department is seeking a qualified candidate to fill their Customer Relations Specialist position. This position will provide service excellence for internal and external customers. The Customer Relations Specialist will process permits and transactions for various parking/transportation programs. An ideal candidate will have the ability to give guidance and recommendations on appropriate options in a positive and helpful manner.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs.

Duties & Responsibilities

• Process and assist with permits, refunds, and exchanges along with other transactions for various University of Arizona parking programs and special events by appointment, walk-in, phone or email.
• Maintain permit inventory and assist with special permit program setup and sales.
• Reconcile daily cash drawer and sales receipts along with processing incoming mail payments or tracking receipt of funds.
• Assist Special Events department with setting up fee collector bags and preform tickets. Will process sales reconciliation after each event.
• Represent Parking and Transportation Services at the University of Arizona's New Student Orientation and provide parking information to students and parents.
• Special projects and other duties as assigned.

Minimum Qualifications

Preferred Qualifications

FLSA

Non-Exempt

Full Time/Part Time

Full Time

Number of Hours Worked per Week

40

Job FTE

1.0

Work Calendar

Fiscal

Job Category

University Operations

Benefits Eligible

Yes - Full Benefits

Rate of Pay

$16.00

Compensation Type

hourly rate

Grade

3

Career Stream and Level

OC3

Job Family

Parking & Transportation

Job Function

University Operations

Type of criminal background check required:

Fingerprint criminal background check (security sensitive due to title or department)

Number of Vacancies

2

Target Hire Date

6/2/2023

Expected End Date

Contact Information for Candidates

Christina Camacho
Human Resources Representative
chrzteena@arizona.edu
(520) 626-9677

Open Date

4/27/2023

Open Until Filled

Yes

Documents Needed to Apply

Resume and Cover Letter

Special Instructions to Applicant

Diversity Statement

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As a Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.