What your role entails and how you’ll contribute:

The Crown Center Information Technology Specialist works closely with an experienced Crown Center Information Technology Manager and shares responsibility for administering and supporting approximately 150 users on Crown Center Redevelopment Corporation (CCRC) and Halls KC’s subnets, in addition to an array of systems utilized in business operations at CCRC and Halls KC. Additionally, the Crown Center Information Technology Specialist collaborates strategically with business partners to define business requirements in order to implement (or improve) reliable and efficient technology solutions in support of business operations at CCRC and Halls KC. Finally, the Crown Center Information Technology Specialist also assumes a governance role with respect to technology services and solutions provided by 3rd parties such as Halls KC SaaS partner, APTOS.

This position requires working primarily on-site.

What we do and how we do it

Crown Center Information Technology (IT) is a small team of competent, courteous and customer-oriented IT professionals striving to deliver and support reliable information system solutions for Crown Center Redevelopment Corporation and Halls KC. Working from offices located at the 2405 Grand Avenue building, Crown Center Information Technology Specialists support an array of systems and a variety of business operations in-and-around Hallmark’s global headquarters at Crown Center in Kansas City.

Now’s your chance to embrace a future with Hallmark—just follow the instructions below to apply.

APPLICATION INSTRUCTIONS:

You must show how you meet the basic qualifications (listed below) in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are Microsoft Word (DOC or DOCX), PDF, HTML, or TXT.

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment. Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference checks.

BASIC QUALIFICATIONS

The following is required to be considered for this role:

• Bachelor’s degree or at least 4 years' experience in a professional work environment
• 5+ years' experience in the Information Technology field
• 2+ years' experience working with current systems software, protocols, and standards.

PREFERRED QUALIFICATIONS

Your application will stand out if you have:

• Bachelor’s degree in Computer Science or Computer Information Systems
• 5+ years' experience in the Information Technology field to include hands on software and hardware troubleshooting, application support, technical knowledge of network, PC, and platform operating systems, including (but not limited to): MS Windows 10, MS WIN Server 2012 R2 and MS SQL Server 2017
• 2+ years' experience working with current systems software, protocols, and standards, including (but not limited to): Active Directory, IIS, SharePoint, SCCM, and TCP/IP
• Demonstrated experience in overseeing the design, development, and implementation of software systems, applications, and related products.
• Demonstrated Vendor Management/Governance experience.
• PCI compliance knowledge/experience
• Website design, development, and support experience
• Retail Technology experience, e.g., POS, EDI, CRM, Merchandising, etc.
• Strong knowledge of Software Engineering Practices
• Strong knowledge of Relational Database Design
• Significant IT work interfacing with Business areas and processes
• Experience with programming and scripting languages, e.g., SQL, VB and PowerShell
• MS Server and SQL Server Administration experience
• Working knowledge of Backup Exec
• MS Windows desktop administration experience
• Exceptional analytical, conceptual, and problem-solving abilities

ADDITIONAL DETAILS:

• This position requires working primarily on-site
• Relocation will not be provided.

Good for You, Good for your Family, Good for the Community

We offer competitive healthcare and PTO, remote work options, flexible schedules, parental leave, support for professional development, and employee assistance programs to care for your total well-being. You can learn more about our benefits here. But we also know the idea of benefits is bigger than that. From volunteering for relevant-skills-based projects to helping children and families and others in need, from partnering with nonprofit groups to inspiring a new generation, Hallmark provides many simple and rewarding ways for you to give back to your community. We applaud and fully support all our employees’ efforts to make their communities better. Whether you’re living near the KC HQ or somewhere else, Hallmarkers have a number of ways to bring our values out into the world every day. We can help you direct your energies and passions toward the things that make life better for all, whether that’s volunteering, project-coordinating, donating, public-art-creating, or otherwise contributing to the neighborhoods that we call home. You can find out more about our approach to community involvement and corporate social responsibility here.