Credit Balance

Full Time
Cullman, AL 35058
Posted 1 day ago
Job description
Pulls the credit balance report daily to determine any accounts that can be quickly resolved.

Determines if the credit is due back to the patient or can be transferred to an existing open account.

Researches insurance situations to determine if any actual overpayment occurred or has been created due to a posting issue. If a posting issue, forwards to the Posting Supervisor for resolution.

due to a posting issue. If due to posting, forwards to the Posting Supervisor for resolution.

Researches actual insurance credits to determine if the there are duplicate payments or COB issues.

Works with patients and their insurance company to resolve any eligibility or COB issues.

For patient or insurance checks, prepares signature page with documentation for director approval

Works the high dollar report and identifies any potential reversals that can be resolved before month end

and forwards results to Posting Supervisor and Director for review.

Accurately and thoroughly documents all pertinent events regarding the handling of the patient account.

High School Education or equivalent is required.

Two years hospital business office or physician office is required.

Knowledge of basic insurance principles is also required.

Must be proficient in Microsoft Office suite of products.

Must be detail oriented and able to conduct extensive research to determine appropriate party to refund.

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