Job description

About the Job

We are looking for a friendly Patient Care Coordinator to join our growing team! We take great pride in providing outstanding customer service to our patients, and our Patient Care Coordinators are the ambassadors of our brand! Although experience in the medical/optical industry is a plus, it is not necessary. We will provide on-the-job training for the candidate willing to learn.
If you are a fast learner with excellent interpersonal skills, come join us! You will love our fun work environment and people-first culture!

Duties and Responsibilities:

• Acknowledge and greets patients, customer, and vendors as they walk into the store, in a friendly and welcoming manner
• Answers and responds to telephone inquiries in a professional and timely manner
• Schedules appointments
• Gathers patients and insurance information
• Verifies and enters patient demographics into EMR ensuring all fields are complete
• Verifies vision and medical insurance information and enters into EMR
• Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
• Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
• Prepare insurance claims and run reports to ensure all charges are billed and filed
• Print and prepare forms for patients visit
• Collects and documents all charges, co-pays and payments into EMR
• Allocates balances to insurance as needed
• Maintains a clean workspace at all times
• Performs other duties as needed and as assigned by manager
• Answers and responds to telephone inquiries in a professional and timely manner
• Schedules appointments
• Gathers patients and insurance information
• Verifies and enters patient demographics into EMR ensuring all fields are complete
• Verifies vision and medical insurance information and enters into EMR
• Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
• Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
• Prepare insurance claims and run reports to ensure all charges are billed and filed
• Print and prepare forms for patients visit
• Collects and documents all charges, co-pays and payments into EMR
• Allocates balances to insurance as needed
• Maintains a clean workspace at all times
• Practices economy in the use of _me, equipment and supplies
• Performs other duties as needed and as assigned by manager

Qualifications

• High school diploma or equivalent
• Basic computer literacy
• Strong organizational skills and attention to detail
• Strong communication skills (verbal and written)
• Must be able to maintain patient and practice confidentiality

Pay Range:
Hourly pay rate: $17.50 to $20.00 depending on experience

Benefits:

• Medical, Vision, Dental, Life, STD, LTD, Basic Life, Voluntary
• 401K
• PTO and Holidays

*Benefits applicable to full Time Employees only.

Job Type: Full-time

Pay: $17.50 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work setting:

• In-person
• Office

Work Location: In person

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