Whiteline Express, Ltd. is a truckload carrier with headquarters in Plymouth, MI. It was founded in 1983 to provide value added services for our affiliated companies. Since that time, we have continually grown to include terminals in Plymouth, MI, Jackson Center, OH, Medina, OH, Alsip, IL, and Champaign, IL.

The cornerstone of our service strategy is to provide strategic advantage to our customers. And as an EPA Smartway Partner, Whiteline Express is committed to technologies and processes that reduce our carbon footprint while protecting the environment for future generations.

Position Summary:

We are seeking a Carrier Services (Broker) Representative for our Plymouth, MI office. This person will help to facilitate our continued growth efforts, and will be responsible for sourcing and negotiating with carriers within our primary areas of operation.

Responsibilities:

• Exceed customer on time pick-up and delivery expectations
• Establish and maintain effective relationships with carriers
• Effective and timely freight coverage and carrier selection through systemic routing guide and spot shipments including rate negotiation
• Leverage TMS to effectively route - considering best cost and transit options
• Monitoring and resolving shipment data errors
• Proactive analysis to prevent service failures
• Proactively develop, recommend and implement cost savings and/or service improvement programs in support of the transportation strategy
• Professional and timely communications
• Identify patterns with shipper, receiver, and carrier performance and recommend actions for improvement
• Resolve carrier invoice discrepancies
• Other duties as assigned

Skills:

• High School diploma required
• Bachelor’s degree is preferred with an emphasis on Business or a related field
• Desire to start or continue a career in inside sales
• Eager to contribute to a high-energy environment. You will build your career in an office, over the phone alongside a team of your peers
• A strong work ethic in a fast-paced environment is essential.
• Strong communication skills, with a demonstrated ability to get things done over the phone, through email, and face-to-face
• Ability to build relationships with a wide variety of people. You will have fun talking to peers, truck drivers, dispatchers, and business leaders alike
• Proficient in Microsoft Office