Job description

Personify, a nationally recognized and awarded recruiting firm, is hiring a Calibration Technician for our client, the world's leading manufacturer of oscilloscopes, based in North Billerica, MA.

We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. By embracing our diverse experiences and views, we are better positioned to deliver results, create innovations that matter, and thrive in today’s changing world. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive.

We are seeking innovative problem solvers who can provide creative service solutions to our customers. Calibration Technicians perform routine and complex work related to the repair and calibration of test, measurement and diagnostic equipment.

Responsibilities Include:

• Achieves customer satisfaction though completion of calibration services within expected timeframes, as assigned by lead techs or supervisors
• Accurately enters data into tracking database
• May occasionally perform final inspection of work completed by other technicians
• Creates calibration data sheets accurately and efficiently, with minimal supervision, based upon instrument specifications and approved calibration procedures.
• Completes all documentation supporting customer requirements, reporting, ISO and other quality systems.
• Interacts with customer for items requiring repair or limited calibration.
• Applies acquired job skills and company policies and procedure to complete assigned tasks
• Perform low to medium complexity calibrations; PD & GP measurement areas
• Creates datasheets
• Performs Preventative maintenance
• Performs work at the customer location as well as in the service center
• Interacts with customer for items requiring repair or limited calibration
• Adheres to quality management system policies and procedures in performance of work
• FBS participation-Daily Scheduling, Visual Management Participation, Kaizen Participation, Basic problem solving.
• Performs other laboratory support functions as required in an efficient and orderly manner.

The successful candidate will possess the following combination of education and experience:

Required:

• Typically requires a minimum of 4-6 years of related experience
• Must have excellent customer service skills.
• Must have good written and verbal communication skills.
• Ability to work on assignments that are semi routine in nature but recognize the occasional need to perform calibration by alternate, acceptable methods.
• Proficient with Windows, Microsoft Office, and Internet applications with an emphasis on Excel required.
• Ability to travel as needed for personal skill enhancement and training; as well as, to fully support the customer calibration requirements.
• Must meet requirements to drive a company vehicle (Valid driver's license and clean driving record).
• U.S. Citizenship.
• Capable of lifting (50 pounds) unassisted.

Preferred:

• College degree, or continued education.
• Military Metrology/Calibration (PMEL or TMDE) training.
• 2-year Technical certification
• Experience in equipment calibration in the following disciplines:

Biomedical
General Purpose
Physical Dimensional

When you join our company, you will work in an extraordinary team, learning with and from great people, where diversity and inclusion is celebrated. You will have the opportunity to do work that makes a difference in the world. You will be trusted and empowered to contribute in meaningful ways with visibility and accountability. We are obsessed with our customers and have a commitment to transparency, unending learning and growth to accelerate progress and innovation. Join us for the excitement of a startup with a history of success!

Due to US Department of Commerce export control regulations governing technical data of our products, we need to know the citizenship of all our employees. Note that US Citizenship is not required for most positions. Hired candidates will be asked to bring proof of citizenship (passport, birth certificate, green card, visa or similar) on their first day of work.

All employment offers are contingent upon successful completion of our pre-employment drug screening, background/criminal check, and if applicable a motor vehicle record search and/or financial record check.

Candidates with less education/experience may be considered for other opportunities

All jobs require access to Export Administration Regulations AT1 level technology and therefore a license may be required for citizens of Cuba, North Korea, Iran, or Syria. Applicants must be willing to allow or cooperate with the company in applying for a U.S. government license, if necessary. Employment offer is contingent on our ability to apply and obtain a U.S. government license on your behalf, but we encourage all applicants to apply.

We are an equal opportunity employer that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Ability to commute/relocate:

• North Billerica, MA: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• related: 4 years (Required)

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

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