Business Analyst 3- Hybrid Role

ARK Solutions
Full Time
Richmond, VA
Posted
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Job description

Business Analyst 3.

ON SITE required: ON SITE required: 3 days per week during training (first 2-3 weeks) then up to 3 days per week after at managers discretion.


ABOUT THE ROLE

This position provides ongoing Change/Release Management support for the client Medicaid Enterprise System and the other internal client systems for the client Information Management Division, Project Management Office, and the Agency as a whole.

This position provides ongoing Change/Release Management support for the client and the other internal client systems for the client Information Management Division, Project Management Office, and the Agency as a whole.

This position is responsible for processing, recording, and tracking high volume Information Service Requests and other project initiatives to include quality of transfer, storage, and processing of associated deliverables using version control to/from the MES vendors, internal development teams, and other contracted companies. This position is responsible for maintaining databases, tracking logs, and project files; generating
and/or posting recurring/ad-hoc status reports and providing responses and data to project inquiries from management and staff. This position assists and works closely with the Information Management and PMO teams, client user community, along with the MES vendors and other contracted companies.

Skills Matrix:

Skill
Required / Desired
Amount
of Experience

Experience in an IT environment
Required
3
Years

Experience with Change Management & Release Management
Required
3
Years

Experience with the Systems Development Life Cycle
Required
3
Years

Data entry and work order processing
Required
5
Years

Experience working in a high-volume workload setting requiring fast and efficient turnarounds.
Required
5
Years

Proficient in handling multiple priorities and meeting strict deadlines.
Required
5
Years

Excellent oral and written communication and customer service skills with internal and external customers
Required
5
Years

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