Job description

Commercial Janitorial Company with a solid presence, from schools and commercial buildings to hospitals, restaurants, data centers, and manufacturing plants for expansion is hiring Account manager assistance.

Qualifications

• Demonstrated customer service orientation and skills
• Experienced in preparing and administering operating budgets
• Working knowledge of general building maintenance
• Demonstrated expertise in verbal and written communications
• Proven knowledge of MS Office including word, excel, outlook and powerpoint
• Must be able to read, write and speak English and Spanish

Responsabilities

• Staff management
• Scheduling
• Actively participates in recruiting process with recruiters and leadership staff
• Holds regular feedback conversations with staff to discuss performance and development goals
• Able to perform the duties of supervised staff
• Completes regular quality inspections of assigned accounts and acts appropriately based on results of the quality inspections
• Ensures all associates are properly trained at each assigned account with a focus on long term retention
• Ensures optimal customer relations by maintaining constant communications with customer
• Identify, hunt and close net new business opportunities at existing customers
• Handles administrative duties of assigned accounts to include, but not limited to: timekeeping, documentation of employee performance and safety collections , and maintaining inventory of necessary supplies
• Visiting and supervising locations during staff work hours or management work hours
• Establishes and maintains excellent customer relations through daily contact and customer visits in assigned territory, taking all actions necessary to ensure completion and quality of required scope of work
• Understand budget and labor costs of assigned accounts
• Ability to be able to work nights or days depending on project needs Hours vary and typically occur outside of normal business hours
• Oversees activity of janitorial and light maintenance at individual locations
• Develops and/or approves facility quality standards
• Monitors service contracts to ensure compliance, addresses and resolves contract disputes
• Manages purchasing program; approves major purchases; audits purchasing delegated to subordinates
• Monitors staff hours and schedule compliance

Job Type: Full-time

Pay: $55,000.00 per year

Benefits:

• Paid time off

Experience level:

• 3 years

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Travel requirement:

• Up to 50% travel

Ability to commute/relocate:

• Phoenix, AZ 85034: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in Phoenix, AZ 85034

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